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Quicker planning: Deutsche Telekom switches to SAP S/4HANA

-Standardization of IT architecture enables quicker processes for network build-out, finances, and customer logistics
-The Group drives its own digitalization forward


Deutsche Telekom is transforming its own internal IT systems for a quicker network build-out and better customer logistics. In a series of steps, they will standardize the existing architecture with various different planning and logistics systems. To do so, Deutsche Telekom will be relying on SAP S/4HANA, the real-time solution provided by the world leader in company software.

“We are driving our own digitalization forward massively,” explains Peter Leukert, CIO at Deutsche Telekom. “It’s all about getting more from the data we already have. By standardizing our IT systems, we will be substantially more efficient in terms of network planning, and our customers will benefit from quicker logistics processes.”

“We want to support Deutsche Telekom in its vision of consolidating the IT landscape and getting it ready for the digital challenges to come in the future. This doesn’t just benefit customers and employees, it also provides support in the ambitious build-out of Europe’s communication networks,” says Hartmut Thomsen, head of the Middle & Eastern Europe region at SAP.

Customers benefit from this

Deutsche Telekom can use SAP S/4HANA to create new models for data analysis, artificial intelligence, and predictive planning. Among the first set of subprojects is the planning for the 5G network and fiber-optic build-out. The individual steps involved will be significantly accelerated using a uniform pool of data without system discontinuities. Numerous groups will profit from this, including customers who in future will be receiving the goods they have ordered more quickly – ideally on the same day. The entire process, from ordering and storage logistics to delivery, is then mapped in one system.

Deutsche Telekom counts on SAP as a partner in its digitalization. The two companies have had a close working relationship for years. T-Systems operates the biggest SAP cloud, with around four million users. The Deutsche Telekom subsidiary has converted many large companies over to SAP S/4HANA. Deutsche Telekom’s first step will be to standardize 11 of its 55 ERP (enterprise resource planning) systems using SAP S/4HANA.

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