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Amdocs Launches Game-Changing Approach to Monetization and Customer Service Relationships

New cloud-native solution for 5G digital ecosystem and subscription economy, available both on-prem and in the public cloud for agile operations


Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today launched RevenueONE, which enables communications service providers (CSPs) to capture every revenue opportunity in the digital economy. In a 5G ecosystem, CSPs will be able to quickly launch their own, and partner-based offerings, price plans and bundles, with a variety of new one-time, subscription-based and alternative (loyalty, social currency, ad-supported, etc.) payment models. This shift to future-ready monetization will change CSPs’ customer service relationships and foster innovative new service offers from smart spaces, IoT and media to network slicing and edge monetization.

Taking a new approach to billing, Amdocs RevenueONE also shortens CSPs’ time to cash by decomposing mission-critical charging, billing, payments, incentives and product-catalog processes into DevOps-ready, cloud-native microservices, turning batch billing processes into real-time functions. Amdocs RevenueONE takes charging to the edge by leveraging distributed, 5G-ready architecture that can be deployed on private datacenter infrastructure with AWS Outposts or using Amazon Web Services (AWS) public regions.

“With RevenueONE, Amdocs has redeveloped its flagship, mission-critical, billing, charging, and catalog solutions to be cloud-native and leverage the full benefits of the cloud such as agility, elasticity, and cost optimization,” said Doug Yeum, Head of Worldwide Channels and Alliances, Amazon Web Services, Inc. “These benefits will be achieved by leveraging AWS managed database service, Amazon Aurora, and managed Kubernetes service, Amazon EKS, that provide the flexibility and scalability needed to support the advanced monetization requirements in the 5G era.”

“Amdocs RevenueONE brings together proven scalability and cloud-native architecture to accelerate the launch of new 5G services, while supporting existing products and offers. At its core, the RevenueONE blueprint was built to scale, and was proven to support 200 million subscribers on a single platform. This robust architecture allows CSPs to handle the velocity of new service launches, and the variety of new business models, that will come with 5G, while cutting time to market from days to minutes,” said Anthony Goonetilleke, Amdocs group president of Media, Network and Technology. “Our goal was to continue to significantly reduce our hardware footprint while scaling to support the influx of new connected devices and services. Utilizing edge-based architecture to reduce network traffic, we believe RevenueONE will grow with our customers as consumers embrace new business models and services.”

RevenueONE includes Amdocs’ industry-first 5G-ready charging, that supports any new service in the 5G digital economy. It also includes an open and agile catalog which ensures that business users can create new products, offers and bundles in minutes, using an intuitive graphical interface and pre-defined pricing templates.

Supporting Resources

About Amdocs
Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.0 billion in fiscal 2018. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2018 filed on December 10, 2018 and our quarterly 6-K form furnished on February 19, May 28, August 8 and August 19, 2019.

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