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Interserve Group Limited Launches New Through the Gate Model Following Ministry of Justice Contract Award


Interserve Group Limited, the international support services, construction and equipment services group, is today unveiling details of a new initiative to support the rehabilitation of offenders, after winning a contract with the Ministry of Justice.

The Integrated Through the Gate (ITTG) initiative is being launched on Monday 1 April by Interserve across the 18 prisons covered by the Company’s five Community Rehabilitation Companies (CRCs). Interserve is the largest private provider of rehabilitative services in the country and its CRCs deliver rehabilitative services to low and medium risk offenders on probation or on licence from prison.

Under the ITTG model, offenders will receive direct support to learn new skills; address behavioural and drug misuse issues; improve health; and receive accommodation support and financial advice where necessary. Interserve has recruited 120 skilled colleagues to deliver the radically improved service alongside a number of selected partner agencies.

The Government first launched Through the Gate services in 2015 for short-term sentenced prisoners preparing for release from custody, to help prevent them from re-offending. In 2018, the Ministry of Justice committed a further £22 million of funding to improve the service, a portion of which was allocated to Interserve allowing it to create the ITTG model.

Ian Mulholland, Managing Director, Public Sector for Interserve, said: “I am delighted Interserve is rolling out its ITTG service across 18 prisons.

“We believe our ITTG model represents the best way to use the funding provided by the Ministry of Justice to improve the service received by people preparing for release from custody and that Interserve will be delivering the best-in-class support.

“The service will not only extend through the gate but will also pick back up if the individual is unsuccessful and is returned to prison. This provides a continuity of service which gives people the maximum opportunity to succeed.”



Interserve Group Limited is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. We are headquartered in the UK and have consolidated revenues of £2.9bn and a workforce of circa 68,000 people worldwide.
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