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Gartner Says 80 Percent of Today’s Project Management Tasks Will Be Eliminated by 2030 as Artificial Intelligence Takes Over

Gartner Analysts to Discuss Project Management Technology Trends at the Gartner Program & Portfolio Management Summit, June 17-19 in Washington, DC


WEBWIRE

By 2030, 80 percent of the work of today’s project management (PM) discipline will be eliminated as artificial intelligence (AI) takes on traditional PM functions such as data collection, tracking and reporting, according to Gartner, Inc.

“AI is going to revolutionize how program and portfolio management (PPM) leaders leverage technology to support their business goals,” said Daniel Stang, research vice president at Gartner. “Right now, the tools available to them do not meet the requirements of digital business.”

Evolution of PPM Market

Providers in today’s PPM software market are behind in enabling a fully digital program management office (PMO), but Gartner predicts AI-enabled PPM will begin to surface in the market sometime this year. The market will focus first on providing incremental user experience benefits to individual PM professionals, and later will help them to become better planners and managers. In fact, by 2023, technology providers focused on AI, virtual reality (VR) and digital platforms will disrupt the PPM market and cause a clear response by traditional providers.

PPM as an AI-Enabled Discipline

Data collection, analysis and reporting are a large proportion of the PPM discipline. AI will improve the outcomes of these tasks, including the ability to analyze data faster than humans and using those results to improve overall performance. As these standard tasks start to get replaced, PPM leaders will look to staff their teams with those who can manage the demands of AI and smart machines as new stakeholders.

“Using conversational AI and chatbots, PPM and PMO leaders can begin to use their voices to query a PPM software system and issue commands, rather than using their keyboard and mouse,” said Mr. Stang. “As AI begins to take root in the PPM software market, those PMOs that choose to embrace the technology will see a reduction in the occurrence of unforeseen project issues and risks associated with human error.” 

Gartner clients can read more in the report: “How AI Will Reinvent Program and Portfolio Management.”

Gartner Program & Portfolio Management Summits

Gartner analysts will provide additional analysis and information on PPM trends at the Gartner Program & Portfolio Management Summits 2019 taking place June 5-6 in London and June 17-19 in Washington, DC.  Follow news and updates from these events on Twitter at #GartnerPPM

About Gartner

Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and objective resource for more than 15,000 organizations in more than 100 countries — across all major functions, in every industry and enterprise size.

To learn more about how we help decision makers fuel the future of business, visit gartner.com.


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