Symphony RetailAI Wins Best in Class Global Career Experience at the FuelX Career Experience Conference and Awards in London

Symphony RetailAI, the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, announced that it won Best in Class Global Career Experience at the FuelX Awards in London. The award was based on the company’s effective use of the Fuel50 CareerDrive ― an award-winning career pathing platform that delivers engagement and retention impact to employees in companies all around the world ―  and the strong and measurable employee engagement results. Distinct but complementary to the award, the company also adopted Strengthscope, a revolutionary assessment tool that provides a comprehensive measurement of an individual’s strengths at work ― to encourage and champion its managers to be coaches and increase engagement by leveraging the strengths of employees around the world.

The FuelX Awards by Fuel50 celebrates organizations who are innovating career experiences for their people. Awards are split into four categories — Best Career Champion, Best Career Experience, Best Career Engagement, and Best Career Initiative. Its independent judging panel also selects Regional Winners, Highly Commended, and an Overall Champion, with a People’s Choice also awarded based on FuelX attendee votes.

Symphony RetailAI first partnered with 10Eighty, a Human Resources consulting firm, to gain assistance in better understanding the culture and values of its organization. As part of its efforts, 10Eighty also met with senior executives to understand the business drivers and to distill organizational strengths, seven of which were deemed the top corporate 7 strengths. Next, managers were educated on the Strengthscope assessment tool, so they fully understood its benefits and how it would be used with employees, along with the merits of a coaching-style of leadership. Now, after an employee is on the job for a minimum of six months, the Stengthscope assessment is done and employees are given access to Fuel50 CareerDrive tools which help in their development. These same tools can be used to help managers best guide them in career conversations.

“We’re honored to win Best in Class Global Career Experience, as we worked very hard to, first and foremost, make sure we had the right managers in place, and then to help them be their best to empower their teams to deliver on current and future goals.” said Sam Sheriff, Chief People Officer, Symphony, RetailAI. “As a result, we’ve also seen a tremendous uptick in employee pride in our organization (a 15% increase), self-proclaimed desire to remain with us for several years in the future (a 18% increase), a clearer view of the company mission and their role within it (a 15% increase) and an overall 10% increase in engagement across all metrics.”

As a company, the data from the Fuel50 CareerDrive also provides Symphony RetailAI with the top engagers and values of the employees, so they can ensure they remain engaged and in sync with the company’s values and future direction.

See the full list of the winners and read more about the FuelX Awards.

Symphony RetailAI is the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, from customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations. Symphony RetailAI is innovating rapidly to drive faster, more profitable decisions through AI, machine learning and voice technologies. We are trusted by over 1,200 organizations including 15 of the world’s 25 largest grocery retailers, thousands of retail brands, and hundreds of national and regional chains worldwide to help solve their toughest business problems, through AI-powered customer intelligence and retail solutions. Symphony RetailAI was formed in 2018, merging Symphony GOLD and Symphony EYC. Symphony RetailAI is a SymphonyAI company. More at www.symphonyretailai.com. Follow us on Twitter: @symphonyretail.

SymphonyAI is a group of companies that provide the leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with revenue this year of $275 million and 1,500 employees. More at www.symphonyai.com.