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BT completes transfer of 31,000 employees to Openreach


BT Group has announced completion of the transfer of 31,000 employees to Openreach. This marks the final step in the creation of a more independent, legally separate business. It follows voluntary commitments made by BT to Ofcom in 2017 aimed at enabling Openreach to continue to promote competition and better serve all its customers.

As reported by industry regulator Ofcom in June 2018, BT has been taking positive action since March last year, creating the separate legal entity Openreach Limited, with its own independent board and strategy which serves all its customers in the communications market equally.

BT Group Chief Executive Gavin Patterson commented:

“Our teams have been working hard over the last 18 months to ensure that Openreach is operating with greater strategic independence and in collaboration with customers, and the transfer of 31,000 people over to Openreach marks the final official step towards the creation of a legally separate company.

“This is an on ongoing process, and success requires continued commitment to the right behaviours, as well as transparency on how the arrangements are working in practice. We are committed to working with the regulator and industry to ensure customers up and down the country get the connectivity and customer service they deserve.”

In addition, as of today, BT’s ‘Northern Ireland Networks’ division will be rebranded ‘Openreach Northern Ireland’. This team already delivers Openreach products and services in Northern Ireland, and will continue to focus on providing better, broader and more reliable connectivity for all its customers in the communications market.

Notes to Editors:

From 1 October 2018, financial and operational key performance indicators (KPIs) relating to Openreach Northern Ireland (formerly Northern Ireland Networks) will be reported within Openreach. Previously these were reported within BT’s Business and Public-Sector division

About BT

BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services. BT consists of four customer-facing units: Consumer, Enterprise, Global Services and Openreach.

For the year ended 31 March 2018, BT Group’s reported revenue was £23,723m with reported profit before taxation of £2,616m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

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