Publicis Health Solutions Promotes Amy Jamison to Vice President

Jamison will lead PHrequency™, a full-service contact center

Yardley, PA, Unites States – WEBWIRE – Wednesday, August 15, 2018

Publicis Health Solutions, a leading provider of customized, omnichannel healthcare sales, service, and clinical teams, and the commercialization division of Publicis Health—today announced the promotion of Amy Jamison to the role of Vice President. Jamison will lead PHrequency, the company’s full-service healthcare contact center.

PHrequency, Publicis Health’s Pharmaceutical Customer Service Contact Center has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” as an Outsourcer for the Live Phone Channel. The contact center offers integrated engagement resources for both clinical and patient stakeholders. “In this new role, Amy will be responsible for all aspects of operations and client services for our award-winning contact center,” said Archie Robinson, Chief Commercial Officer of Publicis Health Solutions. “She is a driven leader known for implementing and managing successful inside clinical and promotional teams in the commercialization solutions environment.”

Amy has more than 20 years of pharmaceutical industry experience. She brings expertise in the areas of inside sales services and clinical solutions across multiple therapeutic areas, hospital and specialty. Her achievements at Publicis Health Solutions include launching and managing more than 30 field, clinical and inside teams for almost a dozen clients. A recognized expert in program design, strategy and implementation, Amy is a sought-after advisor for life sciences clients seeking impactful, streamlined and compliant communication platforms. Among her many distinguished awards, she was recognized by the Healthcare Business Women Association as an HBA Rising Star in 2017.

“Our contact center impacts thousands of lives through the programs that are now under Amy’s management,” said Andrew Adams, President of Publicis Health Solutions. “We look forward to growing our center of excellence to continuously provide expert programs serving patients and healthcare professionals.”

CONTACT:
Publicis Touchpoint Solutions, Inc.
Rita Ribeiro
Phone: +1 215 525 9846
rita.ribeiro@publicishealth.com

Publicis Health
Kipp Jarecke-Cheng
Phone: +1 212 771 5732
kipp.cheng@publicishealth.com

About Publicis Touchpoint Solutions, Inc.
Publicis Touchpoint Solutions designs and implements customized, omnichannel healthcare sales, service, and clinical teams. From in-field to inside and from promotional to clinical, Publicis Touchpoint Solutions’ centers of excellence include PHrequency, the company’s full-service contact center, as well as field sales and service, live video detailing, inside credentialed sales specialists, inside sales and service, clinical health educators, and medical science liaisons. A wide range of vital support solutions—each of which serves all of the company’s message delivery channels—includes recruiting, training, performance management, operations, data/analytics, and compliance. Publicis Touchpoint Solutions provides the human touch to precision cross-channel messaging delivered at the right time and through the right channels to achieve maximum impact. Publicis Touchpoint Solutions is a part of Publicis Health. Web: www.touchpointsolutions.com/ | Twitter: twitter.com/pTouchPoint | LinkedIn: www.linkedin.com/company/publicis-touchpoint-solutions

About Publicis Health
Publicis Health is the largest health-oriented agency network in the world. A division of Publicis Groupe, Publicis Health manages top-tier agencies specializing in promoting innovative solutions in advertising, digital, branding, message delivery, market access and medical communications. Publicis Health’s mission is to be the indispensable force for health and wellness business transformation through the alchemy of creativity and technology—for good. With more than 5,000 employees around the world, Publicis Health manages 18 agency brands through 40 offices located in seven countries. Publicis Health brands include Digitas Health, Discovery Worldwide, Heartbeat, insync, Langland, Maxcess Managed Markets, Payer Sciences, PDI, PlowShare Group, Publicis Health Media, Publicis LifeBrands, Publicis Resolute, Publicis Touchpoint Solutions, Razorfish Health, Real Science, Saatchi & Saatchi Wellness, Tardis Medical, and Verilogue.
Web: https://publicishealth.com/en/index.aspx | Facebook: www.facebook.com/publicishealth

J.D. Power 2017 Certified Contact Center Program recognition is based on successful completion of an audit and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.