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Oracle Hospitality OPERA Reporting and Analytics Cloud Service Arms Hoteliers with Critical Insights to Improve Operational Efficiencies and Create Rewarding Guest Experiences

New Analytical Tools Empower Corporate Revenue Managers, Property General Managers and Front Desk Managers to Make More Strategic Decisions


Redwood Shores, Calif. – WEBWIRE

Oracle Hospitality today unveiled OPERA Reporting and Analytics Cloud Service, a new offering providing hotel management with access to business data and performance metrics, intuitive data visualization and customized reporting. OPERA Reporting and Analytics Cloud Service is powered by Oracle Business Intelligence (OBI) an industrial-strength analytics engine known for its capability to develop, design and deploy reports that is used by Fortune 100 organizations to leapfrog their competitors. With Oracle Business Intelligence at the core, OPERA Reporting and Analytics Cloud Service empowers corporate hotel executives and front-desk staff to make more strategic decisions that optimize operational efficiency, enhance guest experience, and drive continued revenue.

“OPERA Reporting and Analytics was developed with the goal of simplifying reporting, creating a common reporting platform for both our restaurant and hotel customers and integrating with OPERA platform to provide actionable insights to the hospitality industry faster than ever,” said Laura Calin, vice president strategy and solutions, Oracle Hospitality. “With these new tools hotel staff at every level can make more accurate and strategic decisions that align to corporate growth objectives while enabling meaningful guest interactions that enhance guest loyalty.”

OPERA Reporting and Analytics enables smarter decisions and better forecasts by allowing management to easily analyze and visualize data on property financial performance, guest profiles, reservations, room rates and revenue metrics, restaurant sales, catering events, and blocks. The solution can be fully customized to reflect performance indicators and metrics unique to individual properties and multiple tiers of hotel staff.

Empowering Staff at Every Level to Execute Better

OPERA Reporting and Analytics provides hotel staff at all levels to drive revenue and better guest experiences with a variety of use cases including:

  • Allowing corporate and area revenue managers to analyze performance across multiple properties in a region and understand the factors that cause revenue to fluctuate year to year.
  • Providing general managers with deep analysis of daily operations and measurement against room revenue, food and beverage revenue and occupancy which can be aligned with monthly, quarterly and annual performance goals.
  • Empowering front desk management to offer better guest experience by accelerating guest check-in and prioritizing room availability for loyal or VIP guests with near real-time perspective on departures and room inventory.

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About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

About Oracle Hospitality

Oracle Hospitality brings 35 years of experience in providing technology solutions to food and beverage operators and hoteliers. We provide hardware, software, and services that allow our customers to deliver exceptional guest experiences while maximizing profitability. Our solutions include integrated point-of-sale, loyalty, reporting and analytics, inventory and labor management, all delivered from the cloud to lower IT cost and maximize business agility.

For more information about Oracle Hospitality, please visit www.oracle.com/Hospitality

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The above is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.


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