EMS Software Releases New Success Plans to Help Customers Optimize Their Scheduling Solution
“We want every customer to reach their maximum potential with EMS, and these success plans are designed specifically to give them the resources, expertise and training they need to get the most from their investment in workplace technology,” said Jacob McNulty, vice president of customer success for EMS Software. “No worthwhile solution is ‘one size fits all,’ and these plans provide unique customization that benefits each customer.”
EMS Software™ today announced three new EMS Success Plan packages that help customers achieve their goals faster, realize their return on investment sooner, optimize adoption or extension of EMS capabilities and see greater value in their software investment.
The cornerstone of each of these high-value Success Plans is a designated EMS Customer Success Manager who will have intimate knowledge of your business goals and act as your advocate, providing guidance, insight and helpful assistance along your journey to success. Three plan levels offer personalized services, data analysis and business consultation, as well as enhanced technical support, to customers based on their organizational size and needs.
“We want every customer to reach their maximum potential with EMS, and these success plans are designed specifically to give them the resources, expertise and training they need to get the most from their investment in workplace technology,” said Jacob McNulty, vice president of customer success for EMS Software. “No worthwhile solution is ‘one size fits all,’ and these plans provide unique customization that benefits each customer.”
PERFORMANCE
Meant for large-scale deployments, this high-touch success plan is customized following a thorough analysis of the goals and initiatives of each organization. This plan provides dedicated onsite contact, developer support, enhanced service level agreements and 24x7 support access.
ADVANCED
This semi-custom success plan is aligned to the unique goals and initiatives of medium-sized deployments following an assessment of company objectives. It offers onsite and remote contacts, enhanced service level agreements and 24x7 support access.
ESSENTIALS
With a modest annual price, this templated success plan is just right for small deployments focused on common goals, initiatives and industry-specific best practices. It offers remote consultations and 24x7 support access.
To learn more about EMS Customer Success Plans, please visit: www.emssoftware.com/solutions/success-planning.
About EMS Software™
EMS Software removes the barriers to inspired work by connecting your people, tools and technology within a single platform. AIG, Yale University, Accenture, and thousands of other leading companies and universities in more than 75 countries rely on EMS Software’s comprehensive, enterprise-class resource and space management solution to power their dynamic work and learning environments. The EMS platform integrates with both hardware and software infrastructures to provide the visibility, control and insight needed to increase productivity, reduce costs, attract and retain people, and differentiate enterprise brands. Visit EMS Software at http://www.emssoftware.com.
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