Deliver Your News to the World

Avaya Commends Saudi Customers for Driving Digital Transformation at Experience Avaya KSA

Saudi Arabia – WEBWIRE

Avaya, a leading global communications company, commended organizations in Saudi Arabia for driving competitiveness through investment in digitalization, during Experience Avaya KSA. At the events, Avaya honored some of its leading customers for their innovative deployment of its next-generation communications solutions, and their role in Saudi Arabia’s economic diversification.

The customer awards were the highlight of the Experience Avaya KSA events, which took place in Riyadh and in Jeddah. The awards recognized outstanding organizations in the Kingdom that are leveraging Avaya’s customer experience and unified communications solutions to offer competitive differentiation, increase operational efficiency and enhance the customer experience.

During Experience Avaya KSA, the following companies were recognized:

National Water Company - Best Contact Center

General Directorate of Narcotics Control - Best Digital Transformation Initiative

Arab National Bank –Customer Experience Transformation Award

King Faisal Specialist Hospital - Patient Care Innovation Award

King Abdulaziz City for Science and Technology - Avaya Loyalty and Commitment Award

Saudia – Outstanding Loyalty and Dedication Award

University of Jeddah – Best Team Engagement Project in Higher Education

Bupa Arabia – Excellence in Customer Journey

“Saudi Arabia’s plan to build the Kingdom’s competitive capabilities by leveraging emerging technologies, such as blockchain and artificial intelligence, is a clear call to action for all organizations. The customers that we recognized at Experience Avaya KSA are all playing a key role in propelling the Kingdom into a top spot on the Global Competitiveness Index1, ensuring promising sectors harness innovation, and grow stronger together. The competitive advantage remains with organizations that deliver superior experiences by innovating through digital partnerships and collaborations,“ said Fadi Hani, VP of Avaya MEA & Turkey.

During the events, International Data Corporation (IDC), a global provider of market intelligence, shared insight on the Kingdom’s digital journey while Avaya leaders spoke on the emerging technologies that are shaping the future of communications. Avaya also showcased real-world use cases in key sectors, including tourism, financial services, and healthcare.

Avaya has active partnerships with many of the leading systems integrators in the country, working with enterprises of all sizes – from SMBs to the largest oil and gas providers – to develop the latest communications solutions that deliver real business results. Saudi Arabia’s National Transformation Program includes plans to build a thriving and diversified economy that is highly competitive on a global standard, through investment in digitalization by both the public and private sector.

About Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit

Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “our vision,” “plan,” “potential,” “preliminary,” “predict,” “should,” “will,” or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, the delivery of a cloud platform, the availability of features such as agent quality software applications and Intelligent Wire services, and the Company’s move to Big Data, Machine Learning and AI. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.


( Press Release Image: )


This news content was configured by WebWire editorial staff. Linking is permitted.

News Release Distribution and Press Release Distribution Services Provided by WebWire.