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Avaya Names 2006 BusinessPartners of the Year for North America


Carousel Industries honored as overall Avaya BusinessPartner of the Year; Five partners recognized for significant growth and service in key strategic markets

11-Oct-2006 - BASKING RIDGE, N.J. – Avaya Inc. (NYSE:AV), a global leader in business communications applications, systems and services, has named the recipients of the Avaya BusinessPartner of the Year awards for North America at its Global Sales and Partner Conference being held in New Orleans this week. Avaya BusinessPartners of the Year awards are given annually to Avaya channel partners selected for both quantitative and qualitative achievement.

This year, Carousel Industries of North America, headquartered in Peace Dale, Rhode Island, received the top, 2006 Avaya BusinessPartner of the Year award for outstanding customer service and significant revenue growth during the fiscal year. The company achieved triple-digit, year-over-year growth in total revenues including sales of strategic applications, services, and convergence solutions. This is the second consecutive year that the Carousel Industries has taken top honors from Avaya.

“Through partner companies like Carousel, Avaya is able to expand its reach and help organizations of all sizes meet their most critical challenges,” said Ken Archer, Avaya vice president of North America Channels. “We recruit and train partners who are skilled at helping businesses tap into the power of Intelligent Communication solutions—offering customers flexible choices in how they buy and delivering true value to their bottom line. Carousel represents the best of the best and works as a seamless part of our extended Avaya sales team.”

In addition to Carousel, other BusinessPartners honored for their 2006 fiscal year performance in individual categories are:

* Avaya BusinessPartner of the Year for Converged Solutions – Juma Technology, Farmingdale, N.Y.
* Avaya BusinessPartner of the Year for Communications Applications – Strategic Products and Services (SPS), Cedar Knolls, N.J.
* Avaya BusinessPartner of the Year for Enterprise Services – NACR, Eagan, Minn.
* Avaya BusinessPartner of the Year for Small and Medium Business Solutions – Consolidated Technologies, Inc., Port Chester, N.Y.

The companies honored are among the more than 1,300 BusinessPartners who represent Avaya products and services in North America. To be considered for BusinessPartner of the Year awards, companies must achieve a 90 percent customer satisfaction rating, demonstrate industry leadership and outperform key strategic goals.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website:

About Carousel Industries
Carousel Industries designs, builds, and maintains powerful communication networks for large and small customers nationwide. Carousel is a single source provider of converged network solutions, offering everything from VoIP, contact center, messaging and wireless solutions, to ongoing maintenance and repair services. Carousel has achieved Platinum and 3 Star Services Certifications from Avaya and is one of an elite group of companies chosen to be part of Avaya’s Managed Partner Program. In 2005, Carousel was Avaya’s National Business Partner of the Year. For more information on Carousel Industries, contact our customer care team at 1-800-401-0760, or visit


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