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Creating IT for People: The Best Digital Transformation Strategy


“We’re in the midst of a major technology revolution,” says Computacenter’s Solutions Director Pierre Hall. What is needed in light of this revolution is a digital transformation strategy to help businesses adopt a new and effective digital workstyle. But businesses are made up of individuals and the best way to create a digital transformation framework, according to Pierre, is by focusing on the individual. Through many years of digital transformation consulting, Computacenter has developed this innovative view of the process—that is, they start by creating IT for people through their solutions approach, Digital Me.

Businesses and companies the world over stand on the brink of digital transformation, with choices to make about how to proceed that will determine their future success. Pierre emphasises the importance of harnessing the potential that digitisation offers, pointing out its many benefits, from improvements in employee collaboration to enhanced productivity. But he argues, “Ultimately it is the business outcomes that matter: faster time to market, a lower operational cost base, an increased order book, and so on.” Digital Me is a solutions approach that channels business outcomes through the individual.

Pierre says the central question is, “How can we help our people execute more fluidly?” With this as a starting point, Digital Me works by designing IT around the user, with the result that digital technologies eliminate excess work, automate work processes, and allow staff to choose the work environment and tools that best suit them. “Given the option, most [people] want to work flexibly,” says Pierre.

And the upshot of giving people IT that affords them such flexibility is that a range of structural evolutions in the workplace become possible, including the cost-saving consolidation of real estate, enhanced productivity and quicker time-to-market, empowerment of global sales teams, and the collaboration of the best engineering and design minds from across the world. “At first glance, IT strategy on the needs of employees may appear to be a rather altruistic goal,” muses Pierre. “Far from it. Moving past that digital shock and transforming the user experience ultimately delivers the kind of hard-nosed, strategic outcomes businesses are looking for, and shareholders demand.”

Learn more about Digital Me!

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