3 Myths About IT Managed Services

Clare Computer Solutions (CCS), a professional services firm providing IT solutions for companies in the San Francisco Bay area since 1990 would like to dispel 3 Myths about IT Managed Services.  
 
IT Managed services is IT support designed to share the risk of keeping infrastructure running,  as opposed to reacting to problems and charging for repairs. It’s a paradigm that serves in-house, cloud-based and hybrid technologies for small, medium and large enterprises.
 
Myth #1: If I Get Managed Services, I Won’t Know what’s Going On With My IT
This myth is a direct result of IT providers who don’t understand how to do managed services. The idea of managed services is to take over the responsibility of managing a client’s network, but it should never be at the expense of transparency. A proper Managed Services Program should include knowledge transfer and regular reporting. The network belongs to the client, and the client has the right to know what’s happening there. It is the managed services provider’s job to make sure the client has access to all that information, whenever they want it.
 
Myth #2: I’ll Save Money If I Just Fix Things When They Break
You wouldn’t use this mindset when it comes to the maintenance of your vehicle or your healthcare, so why would it make sense for your business?  Business owners have come to believe this myth when they don’t understand the true cost of network downtime. In addition to the actual cost of fixing  and replacing equipment are the costs due to emergency expedites for services, equipment, lost productivity and brand damage when your company appears out of operation. There was a time when “Our computers were down” was an acceptable thing to say, however that is simply not the case anymore.
 
Myth #3: Managed Services Makes Bad Technology Work Better
An efficient business has a well-run IT infrastructure, consisting of quality driven components; this would be the ideal scenario for most small to medium businesses. Expecting better network management to overcome obsolete technology is not a realistic viewpoint. Managed service programs can prevent your quality-driven network from becoming obsolete, by tracking all of its network assets while providing a plan to gradually cycle out old infrastructure before it fails and interrupts your business operations.
 
Contact Clare Computer Solutions today to have a strategic conversation about your
Business’s IT needs. Tel (800) 339 0390 ext 148 or info@clarecomputer.com . Visit www.clarecomputer.com for more information about NetCentral our Managed Service
 
About Clare Computer Solutions (CCS)
 
Clare Computer Solutions has been providing high quality IT Network Services and Network Support to Bay Area companies since 1990. CCS has installed over 2,400 multi-user networks and serviced many more. Clients represent diverse industries including: healthcare, manufacturing, construction, insurance, service industries, legal, hospitality and more throughout the San Francisco Bay Area and Northern California. The company is based in San Ramon, California. Visit: www.clarecomputer.com
 
Our Services
We have experience in deploying solutions utilizing technology from Microsoft, Novell, Citrix, VMware, Cisco, Hewlett-Packard, Dell and many other industry leaders. Our long-term relationship with these manufacturers ensures considerable depth of knowledge in these products, and how they interoperate. What this means to our clients: solutions are deployed quickly and correctly.
 
Our Process
CCS strives for seamless integration and high touch customer service from the most highly certified and trained team possible. Clients are kept informed with monthly reports and quarterly reviews. From our detailed invoices to our process, clients regularly report that they appreciate our level of detail and transparency when it comes to their business. Our internal performance guidelines ensure that we continue to perform at peak level to service all of your IT needs.
 
Our Mission
CCS is a technology partner committed to our client’s future by listening, strategizing and implementing cost effective technology solutions. We are an extension of our client’s business and are interested and committed to their long-term success. We ensure that your technology supports the vision, experience and the passion that is the basis of a thriving business.
 
Our Vision
We are dedicated to becoming the premier technology solutions provider in the Bay Area by following these three tenets:
 

• Listening to our clients and understanding their needs
• Becoming our client’s trusted advisors
• Following best practices, policies, and systems which create greater responsibility and accountability to the client and to each member of our team.

 
Visit: http://www.clarecomputer.com
 

Contact Information

Sandra Evans

PR Manager CCS

Sandra Evans & Associates (SE&A)

Contact via E-mail