Pharmacy Management Program, Healthnotes Celebrates 1 Million Enrolled Customers Milestone

SMS communication and script management software provider, Healthnotes celebrated welcoming its one millionth enrolled customer earlier this year. The company’s pharmacy management program, software and services was launched in Australian pharmacies in 2009 and has since been activated in more than 1,300 pharmacies nationwide; a whopping 25 per cent of Australia’s pharmacy stores. www.healthnotes.com.au
 
Business development manager and former pharmacist, Veena Lingam says Healthnotes’ success is due to a unique business model that embraces customer feedback in order to improve technical innovation and produce more user friendly, efficient and effective software and app systems.
 
“We’re so thrilled to see so many pharmacists enjoying easier and simpler working days with our in-store pharmacy management program. We often heard industry complaints about the clunkiness of pharmacy systems and how nightmarish most people found them,” says Veena. “But with our commitment to continually improve and innovate management software and online applications, our customers are reaping the benefits.” www.healthnotes.com.au
 
Healthnotes’ latest innovative addition, a medicine management app that connects pharmacies with patients, sends reminders to help people manage their ongoing medication for overdue scripts and prescription refills. The app allows for two way communication, with an option for patients to order medication to avoid queuing up to wait for filled prescriptions.
 
“Our automated pharmacy system app connects with patients and pharmacists to make the medication management process so much more efficient for all parties,” says Veena. “It’s incredible how much technology can lessen the routine burden of refilling scripts and obtaining repeats, and improve our lives. We can even help pharmacists access GPs for scripts via email, fax and post – it really is that simple. www.healthnotes.com.au
 
“For the patient lacking tech savviness, Healthnotes provides them with the option of receiving landline reminders, where they will hear a voice message reminder that their script needs refilling or is overdue. This means that everyone can benefit, and no one’s left behind just because they don’t own a mobile phone.”
 
Healthnotes is dedicated to providing exceptional and innovative products and services to the pharmaceutical industry, to increase productivity, revenue and ensure the delivery of the highest customer service standards to patients.
 
For more information about possibly one of the best pharmaceutical software programs and medication apps, visit www.healthnotes.com.au.
 
 
About Healthnotes
 
Healthnotes creates and develops innovative, modern products based on pharmacy feedback – they listen and they deliver. They provide installation and training remotely and don’t interrupt the pharmacy workflow. The company has a dedicated customer service team, support team, development team, marketing team and management team.
 
Healthnotes is the original SMS script reminder service, and is available nationwide in 1370 pharmacies across Australia with just over 1 million enrolled customers on reminders through the software.
 
Healthnotes developed SMS reminders between pharmacies and their customers for script repeats. The business has expanded continually to now include multiple features such as SMS reminders, reporting, script tracker, GP Connect, the Healthnotes App and Healthnotes PPS (Professional Pharmacy Services).
 

Contact Information

Veena Lingham

Business Development Manager

Healthnotes

(61) 438 330 545

veena.lingham@healthenterprises.com.au