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Riverside Health Care System Treats Email Epidemic With MailFrontier


New York Healthcare Provider Uses MailFrontier Gateway Server to Stop Unwanted Email
PALO ALTO, CA -- 03/29/2005 -- MailFrontier™, a leader in email security, today announced Riverside Health Care System in New York has selected MailFrontier Gateway™ Server to stop email threats from reaching critical internal computer systems. Until recently, more than 80 percent of incoming email at Riverside was spam. The healthcare system implemented MailFrontier and quickly stopped the influx of spam, phishing and viruses. Riverside Health Care System joins MailFrontier’s growing list of healthcare customers including HealthEast Care System and Virginia Hospital Center.

“Before we installed MailFrontier Gateway, we had an IT staff member spending 50 percent of his time managing spam-related problems,” said Niall Pariag, senior network administrator for Riverside Health Care System. “MailFrontier has been very effective at blocking not only spam, but phishing and viruses too. Now we hardly spend any time on email issues. We’ve gone from four or more hours a day of IT administration to just a couple of minutes a week. Installing MailFrontier even helped us find out about many legitimate emails blocked by our previous anti-spam software.”

Prior to implementing MailFrontier Gateway, Riverside Health Care System’s anti-spam solution required significant administrative management. The previous anti-spam software solution caught only about 10 percent of incoming spam, and the IT team ended up spending hours each day improving the effectiveness through keyword filtering. Realizing the situation wasn’t going to improve, Riverside’s IT team decided to find a more reliable solution for email security.

“Our IT department researched a number of solutions on the market, but we weren’t pleased with many of the products we saw -- many required lots of tuning to work, and they also required interaction with tech support to manage,” remembered Pariag. “MailFrontier installed in 20 minutes and needed no tuning to work with our LDAP directory. We ended up calling MailFrontier’s tech support because it was almost too easy. We thought we might have missed something.”

Riverside Health Care System’s 500 staff members are no longer bothered with unwanted email, including phishing and viruses. In addition to anti-spam protection, Riverside also uses MailFrontier’s anti-phishing and anti-virus protection, including MailFrontier Time Zero Virus Technology™ and signature-based anti-virus engine. “With MailFrontier we have all our email security protection right at the gateway to prevent dangerous emails from getting through to internal systems,” added Pariag.

MailFrontier Gateway guards the perimeter of the healthcare system’s network against the growing risks to email, as well as protecting against emerging email threats. Corporate directory integration via LDAP eliminated dual entry of user information freeing up Riverside’s IT team to handle more critical tasks. MailFrontier also delivers robust reporting, monitoring, and alerting capabilities providing IT with improved, fully customizable tracking, making it easy to show the value of the software to executive management.

MailFrontier’s effectiveness has certainly made an impact on the management team. Once the server was installed, Riverside’s CEO was overheard saying, ’I’m not getting junk email anymore. This is great.’

About MailFrontier

MailFrontier is a leading provider of email security solutions that stop unwanted email by protecting enterprises from the growing number of dangerous and costly email threats while giving them the ability to anticipate and stop new threats as they emerge. MailFrontier offers a comprehensive defense against all known email threats, including spam, viruses, phishing, blended threats and other attacks, such as directory harvest attacks. The company has more than 950 customers, including HealthEast Care System, Peet’s Coffee & Tea, Pier 1 Imports, San Francisco Giants and Wyndham International. Founded in 2002, MailFrontier is headquartered in Palo Alto, California. For additional information, go to

MailFrontier, MailFrontier Gateway and MailFrontier Time Zero Virus Technology are trademarks of MailFrontier, Inc. All other company and product names are trademarks or registered trademarks of their respective holders.


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