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3 Signs That Your Organization May be Ready For a Managed Service Provider (MSP)

CCS has provided IT solutions since 1990 and Managed Services Programs (MSP) since 2004.
CCS has provided IT solutions since 1990 and Managed Services Programs (MSP) since 2004.

Clare Computer Solutions (CCS), a professional services firm providing IT solutions for companies in the San Francisco Bay area since 1990, has been a Managed Service Provider (MSP) managing client’s networks since 2004.

Not every business needs a Managed Service Provider (MSP) for their technology. There is a tipping point where the company’s reliance on the IT infrastructure, and the complexity of the infrastructure indicate that they will derive the best value from a Managed Services Provider (MSP), rather than just “as needed” IT support services. Here are 3 signs that will help executives determine when their organization will need an MSP.

Declining Tolerance for Downtime on the Network
In a very small office the consequences of the network being down are not necessarily catastrophic. Often a small office can tolerate the time it takes to make a call to their IT provider and the time it takes for help to arrive. 

At some point in a company’s growth the cost of downtime is devastating and it requires commitments to be made to keep the company’s IT infrastructure under the care of an MSP that will share in the risk and responsibility of ensuring that all the technological tools have the highest availability possible. Organizations that have strict compliance levels to meet should look further into a MSP solution to help fulfill their compliance and regulatory requirements.

Significant Growth and/or Expansion
The skills required to manage a network with multiple of locations are quite different than managing a single-site network.  Similarly, if the IT environment is a hybrid of cloud and on premise elements, it can add to the complexity of managing and maintaining the network.  It can be difficult to staff for the needs of a network like this. 

Some days, support may require a team of high-level network experts, and other days, much simpler user based desktop support. An MSP can provide the range and depth of expertise as needed.

Network Has Devices, Software and Services from a Variety of Vendors
Once a network spans several locations and a mixture of cloud and on-premises environments, the sheer number of vendors can make support very complex when interactivity becomes an issue. Any vendor’s Tier 1 support is inclined to blame the other vendors when a problem arises, but an MSP with a deep understanding of all the technologies can greatly accelerate problem resolution, which mean less downtime.

Studies have shown that outsourcing management of IT infrastructure by an MSP can reduce the recurring in-house IT costs by 30-40 percent and bring about a 50-60 percent increase in efficiency. Isn’t it time your company took advantage of these benefits?  Clare Computer Solutions has been providing Managed Services for well over a decade – contact us to get started. Visit:

Clare Computer Solutions has been providing managed services since 2004 and we have proven, repeatable processes in place to ensure consistent response times for our clients. Contact us to get started.

Contact CCS to learn more about how to discuss the benefits of our Managed Service Program  (MSP) NetCentral for your organization and receive a FREE 1 hour consultation. Visit

For more information about CCS or to register for one of the upcoming events visit or call Tel (800) 339-0690 ext 148. Visit our events page to attend an educational event about technical and IT topics to broaden your knowledge base.

About Clare Computer Solutions (CCS)
Clare Computer Solutions has been providing high quality IT Network Services and Network Support to Bay Area companies since 1990. CCS has installed over 2,400 multi-user networks and serviced many more. Clients represent diverse industries including: healthcare, manufacturing, construction, insurance, service industries, legal, hospitality and more throughout the San Francisco Bay Area and Northern California. The company is based in San Ramon, California. Visit:
Our Services
We have experience in deploying solutions utilizing technology from Microsoft, Novell, Citrix, VMware, Cisco, Hewlett-Packard, Dell and many other industry leaders. Our long-term relationship with these manufacturers ensures considerable depth of knowledge in these products, and how they interoperate. What this means to our clients: solutions are deployed quickly and correctly.
Our Process
CCS strives for seamless integration and high touch customer service from the most highly certified and trained team possible. Clients are kept informed with monthly reports and quarterly reviews. From our detailed invoices to our process, clients regularly report that they appreciate our level of detail and transparency when it comes to their business. Our internal performance guidelines ensure that we continue to perform at peak level to service all of your IT needs.
Our Mission
CCS is a technology partner committed to our client’s future by listening, strategizing and implementing cost effective technology solutions. We are an extension of our client’s business and are interested and committed to their long-term success. We ensure that your technology supports the vision, experience and the passion that is the basis of a thriving business.

Our Vision
We are dedicated to becoming the premier technology solutions provider in the Bay Area by following these three tenets:

•    Listening to our clients and understanding their needs
•    Becoming our client’s trusted advisors
•    Following best practices, policies, and systems which create greater responsibility and accountability to the client and to each member of our team.


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 Managed Service Program
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