Facilitador LLC Announces Subsidiary Company, performanceAgents

Leading Training and Development Company Creates New Company Specializing in Performance Improvement for Call Centers, Telesales and Field Sales
HALLANDALE, Fla., March 28, 2005 -- Facilitador LLC announced today its new subsidiary company, performanceAgents. performanceAgents will specialize in helping clients improve the performance of their telesales, field sales and/or call center sales and service agents. Facilitador has already been successfully performing this work for years, in addition to other training and development services. Their efforts have yielded an impressive ROI and as such, created the need for further definition and division of their services.

“Creating performanceAgents as an individual entity allows us to apply a singular focus to our greatest area of expertise - replicating top performers. Facilitador’s success in implementing custom solutions in large organizations has led us to create an offering that will yield the same impressive results to organizations of any size,” stated Michael Aumann, CEO, Facilitador and Co-Founder of performanceAgents.

About Facilitador

Since its inception in 1998, Facilitador LLC (http://www.facilitador.com), a company certified by the National Minority Supplier Development Council (FRMBC Chapter) and the State of Florida, has been providing large sales and service organizations with custom training solutions. They are experts at extracting knowledge from internal sources, documenting best practices and then developing training from those best practices.

Facilitador utilizes multidisciplinary teams consisting of instructional designers, graphic designers, web developers, project managers, and sales and marketing specialists to research, develop and implement their solutions. Facilitador has an impressive history of success in large organizations.

About performanceAgents

performanceAgents (http://www.performanceagents.com) is a performance improvement services firm helping companies effectively answer the most repetitive and widely shared question in the sales and service industry: “How do I get everyone to be a top performer?”

performanceAgents has created a time-proven, practical methodology, customized to each client’s specific processes, centered around changing behavior. They help transfer internal top performers’ best practices to the entire team - and they can do it for you or give you all the tools to do it yourself. Their focused approach in helping call centers improve performance has been utilized in over 20 countries with dramatic results.

Contact Information

Melissa Pollock

Media Contact

performanceAgents

Contact via E-mail