Convergys Erlanger Has Immediate Openings

Convergys Corporation (NYSE: CVG), a global leader in customer management, has immediate openings at its contact center in Erlanger, Kentucky.

Convergys is hiring for over 400 positions over the next few months. These career opportunities are for the support of various clients, and have bonus opportunity.



Interested candidates are invited to attend a career fair on Tuesday, April 14 from 2:00 p.m. – 7:00 p.m. at the Erlanger site, located at 1101 Pacific Avenue Erlanger, KY. You are also welcome to jump start your application before the career fair, or anytime, from any smart phone or tablet by visiting our website at www.careers.convergys.com.

“We’re looking for highly motivated individuals to handle inbound customer calls and customer service. Potential employees must have exemplary customer service skills, and computer literacy,” said Quincy Sterling, site director of the Convergys’ contact center in Erlanger. “Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees.”

As part of the Northern Kentucky business community for the past eight years, Convergys encourages its employees to support the local community in which they live and work. Employees in Erlanger have participated in a number of community initiatives, including American Heart Association, Junior Achievement, local school district partnership, United Way, and Toys for Tots.

Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.



Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys 

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)