NewVoiceMedia named Best SaaS and B2B Customer Excellence finalist in Cloud Awards Program

NewVoiceMedia, a leading global provider of cloud contact center solutions, today announced that it has been named a finalist in the Best SaaS and B2B Customer Excellence categories for the 2014-15 Cloud Awards Program. With awards for excellence and innovation in cloud computing, the program is now in its fourth year and evaluated entries from over 300 organizations across the globe. NewVoiceMedia was recognized for its innovative cloud customer contact platform that enables customers to deliver personalized and unique customer experiences and drive a more effective sales and marketing team.

“We’re dedicated to making our cloud capabilities best-in-class and enabling our customers to transform their business, and it’s great to be formally recognized for these endeavors,” said Jonathan Gale, CEO of NewVoiceMedia. “Our cloud contact center solution helps organizations use data to connect with their customers offering tailored experiences and powering successful sales and marketing outreach.”

NewVoiceMedia’s market-leading cloud customer contact platform integrates seamlessly with Salesforce to connect organizations with their customers worldwide. NewVoiceMedia’s ContactWorld for Service solution enables agents to better understand their customers so they can deliver a seamless and valuable experience. Meanwhile, its ContactWorld for Sales and Marketing technology improves sales performance and provides marketing teams with real-time insights on campaign effectiveness. 

“The standard of entries to this year’s program has been truly staggering,” said Larry Johnson, Cloud Awards organizer. “We’ve been very impressed with how the cloud ecosystem has evolved by the end of 2014 and these best-of-breed organizations are knocking it out of the park in terms of performance.”

Final winners will be announced on Tuesday, January 27, 2015. For more about the awards, visit www.cloud-awards.com.