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ConnectWise® Continues Global Expansion in UK and Australia

Uptick in international demand for business management solutions triggers office openings and headcount expansion in London and Sydney


ConnectWise, developer of the leading business management platform designed exclusively for technology companies, along with LabTech Software® and Quosal ®, today announced its newest international expansion with significant staff growth in its London office and an increased presence in Sydney, Australia. The company also announces that veteran IT solution provider Malcolm Diack has been appointed to lead the new ConnectWise London office and will help serve as an important resource for the European partner network.

“ConnectWise is committed to our partners and we want to be where they are,” said Arnie Bellini, CEO of ConnectWise. “Expanding to the United Kingdom and Australia is our first step in global coverage and we’re doing it in a big way.”

The ConnectWise office is located in central London, one of the most dynamic commercial hubs in Europe.  ConnectWise has experienced an explosion of interest outside of the United States. Its roster of partners has grown significantly year over year, while attendance at their quarterly user groups has consistently drawn over 100 attendees each quarter.  With the expansion in its UK and EU capabilities, the company is aiming to capitalize on the region’s quickly emerging MSP market.

“ConnectWise is extremely excited to continue to expand our European footprint,” said Bellini. “With London as the epicenter of not only the United Kingdom, but much of Europe, we think there’s incredible potential for us in that region and we’re excited for Malcolm and his well-deserved reputation to join us as we expand our capabilities in such an emerging part of the world.”

Malcolm Diack brings over 12 years of IT solution provider experience to the ConnectWise London office. Having served as the Technical Director of one of ConnectWise’s key partners in the UK, Malcolm’s experience managing teams using all three ConnectWise products gives him a unique perspective on the ConnectWise prospect and partner space.  Malcolm will channel feedback from the UK and surrounding region on all technical and product needs, ensuring that the European ConnectWise partner community is enabled with the correct tools, platforms and best practices to be successful.

ConnectWise is also in the process of opening an office in downtown Sydney which will reinforce Connectwise’s commitment to the burgeoning IT markets in Australia and nearby New Zealand.

“With such great potential for IT service and managed service providers in Australia, increasing our local presence was a natural extension of our business philosophy,” said Bellini. “We grow as our partners grow: with our new office opening up in Sydney we are well positioned to provide our leading solutions to businesses throughout the Asia-Pacific region.”

ConnectWise knows business owners invest in the platform because they want to take their business to the next level. That’s why when customers invest in ConnectWise, the company doesn’t see them as customers, but rather partners. ConnectWise uses the word partner because the company shares a common goal with its customers: to ensure that businesses using ConnectWise are able to grow to the level they’ve always dreamed about. The success of its partners is truly ConnectWise’s main focus.

To learn more about ConnectWise’s expansion around the world, contact us now.  ConnectWise is also looking for talented individuals to add to its expanding UK and Australia offices. For more information about career opportunities at ConnectWise, please visit the ConnectWise Careers page.

About ConnectWise

Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company’s operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years. For more information, visit or call 800-671-6898.

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