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Dell SecureWorks Adds Two New Services to Its Security Awareness Training Solutions Portfolio

Atlanta, Georgia – WEBWIRE

Dell SecureWorks, an industry leader in information security services, is adding two new services to its portfolio of Security Awareness Training Solutions: Managed Security Awareness Programs and Managed Phishing Services.

To enable aspects of both new services, Dell SecureWorks has collaborated with Wombat Security Technologies, a leading provider of information security awareness and training software to help organizations teach their employees secure behavior. The new services, fully managed by Dell SecureWorks, are designed to help organizations combat the flood of information security threats by teaching employees about information security best practices.

The Managed Security Awareness Program takes a comprehensive and continual approach to educate employee workforces and change employee behavior regarding security threats. Program activities include modular training curriculum, simulated phishing and spear phishing exercises, knowledge assessments, monthly newsletters, information security branding materials, and reporting and metrics designed to demonstrate effectiveness. The service will provide organizations with the following benefits:

  • increased employee vigilance and reduced risk as employees become more knowledgeable on the importance of security and more alert to threats;
  • a multi-faceted approach to changing workforce behavior through testing, training and reinforcement of learning;
  • a culture of security awareness by leveraging education and communication security best practices;
  • behavior change across all types of employees, from the boardroom to the mail room, from cubicles to campuses;
  • demonstrated program effectiveness and business benefits through meaningful metrics that record change in employee behavior; and,
  • a comprehensive, consistent and innovative approach to security awareness, while alleviating the burden on security teams and personnel.

Managed Phishing Services help organizations test how well their employees are responding to phishing attacks. It takes a knowledgeable and discerning eye to recognize a malicious email. This service will train employees to recognize phishing attacks and take proper action when receiving suspicious emails. Dell SecureWorks will send employees phishing emails using the same tactics attackers use. The service combines testing with training. The moment employees click on a suspicious link or attachment, they receive immediate feedback, providing them with a “teachable moment.”

The suite of Security Awareness Training Solutions is overseen by the Dell SecureWorks security team under the auspices of the company’s own CISO, Doug Steelman.

“One of the biggest reasons organizations get breached is due to the vulnerabilities of their employees,” said Steelman. “Companies can patch their software and have plenty of security controls with abundant security instrumentation. Unfortunately, one click from an uninformed employee can allow threat actors to achieve their malicious intent, regardless of security technologies which may be in place.”

Educating employees about security threats is top of mind for many organizations, as found in a recent global survey conducted by Dell Software. The survey polled 1,440 top public and private sector security decision-makers. Sixty seven percent of survey respondents globally (80 percent in the U.S.) say they have increased funds spent on security education and training of employees in the past 12 months; 50 percent believe security training for both new and current employees is a priority.

The four other Dell SecureWorks Security Awareness Training Solutions include the following services:

About Wombat Security Technologies
Wombat Security Technologies provides information security awareness and training software to help organizations teach their employees secure behavior. Their SaaS cyber security education solution includes a platform of integrated broad assessments, as well as a library of simulated attacks and brief interactive training modules. Wombat’s solutions allow organizations to reduce employee susceptibility to attack, including phishing attacks, by over 80%. Wombat is helping Fortune 1000 customers in industry segments such as finance, technology, banking, higher education, retail, and consumer packaged goods to strengthen their cyber security defenses.

About Dell SecureWorks
Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. Recognized as an industry leader by top analysts, Dell SecureWorks provides world-class information security services to help organizations of all sizes protect their IT assets, comply with regulations and reduce security costs. For more information, visit

Dell is a trademark of Dell Inc.
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