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IDC MarketScape Names Xerox a Leader in Managed Print Services


ROCHESTER, N.Y. — Xerox (NYSE: XRX) has been named a leader in the IDC MarketScape: Worldwide Managed Print and Document Services (MPDS) 2013 Hardcopy Vendor Analysis1 for the fourth consecutive year.

According to the report, which analyzes MPDS vendors and delivers an overview of competitive fitness, Xerox’s offering was among the most comprehensive of all nine vendors evaluated. The company was noted not only for its breadth of services, but also for its ability to engineer innovative solutions and to drive savings across large enterprises and small- and medium-sized businesses.

“Companies are now looking for ways to integrate print and document workflows into the rest of their IT infrastructure and help clients not only print for less, but print less,” said Mike Feldman, senior vice president, Xerox Global Document Outsourcing and Managed Print Services. “Our print environment experience allows us to build content management and business process automation strategies that simplify how work gets done.”

Xerox’s investments in software and solutions include tools that provide predictive analytics and data to simplify print environments and deliver further cost savings. In addition, Xerox ConnectKey™ lets workers scan and upload documents to cloud repositories, send business-critical documents directly into workflow processes and print securely and easily from any mobile device.

As a worldwide market leader in managed print2, Xerox works with businesses of all sizes so employees can spend more time focused on their core business. Berklee College of Music, for example, reduced its printer and copier devices by two-thirds, saved more than $300,000 in annual costs and increased efficiency for staff and students.

About Xerox
Since the invention of Xerography 75 years ago, the people of Xerox (NYSE: XRX) have helped businesses simplify the way work gets done. Today, we are the global leader in business process and document management, helping organizations of any size be more efficient so they can focus on their real business. Headquartered in Norwalk, Conn., more than 140,000 Xerox employees serve clients in 160 countries, providing business services, printing equipment and software for commercial and government organizations. Learn more at

About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

1 IDC MarketScape: Worldwide Managed Print and Document Services 2013 Hardcopy Vendor Analysis. Doc #242217, July 2013
2 IDC and U.S. Managed Print Services and Basic Print Services 2011 and 2012 Vendor and Channel Shares. Doc #241884, June 2013


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