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Liberty Mutual Insurance Appoints Glenn Shapiro to Lead Commercial Insurance Claims Organization


Liberty Mutual Insurance today announced that Glenn T. Shapiro is appointed Executive Vice President, Commercial Insurance, and Chief Claims Officer. Mr. Shapiro succeeds George A. Neale, who recently retired from the company.

Based in the company’s Boston home office, Mr. Shapiro will lead a commercial lines claims organization whose goals are to deliver industry leading claims outcomes that meet or exceed customers’ needs, and further enhance the relationships between claims personnel and agent and broker partners.

"Under Glenn’s leadership, we’ll continue to leverage our national scale and strengthen our local claims service teams to best serve our agents, brokers, and policyholders,” said J. Paul Condrin, Executive Vice President, Liberty Mutual Insurance, and President, Commercial Insurance.

Mr. Shapiro has more than 23 years of industry experience, including leadership positions in personal, commercial, and disability claims organizations. Prior to this appointment, Mr. Shapiro was Senior Vice President and Manager of Field Operations for Commercial Insurance claims for Liberty Mutual Insurance. He has also served as Senior Vice President of Claims for Safeco Insurance, a Liberty Mutual Insurance company.

About Liberty Mutual Insurance

“Helping people live safer, more secure lives” since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and the third largest property and casualty insurer in the U.S. based on 2011 direct premiums written as reported by the National Association of Insurance Commissioners.

Liberty Mutual Insurance also ranks 84th on the Fortune 100 list of largest corporations in the U.S. based on 2011 revenue. As of December 31, 2012, Liberty Mutual Insurance had $120.1 billion in consolidated assets, $101.5 billion in consolidated liabilities, and $36.9 billion in annual consolidated revenue.

Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety. Liberty Mutual Insurance ( ) employs over 50,000 people in more than 900 offices throughout the world.


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