Chile: Citibank & Falabella Bank (Redf) Sign Agreement to Share Use of ATM’s
July 18, 2006, Customers of Citibank, N.A, Chile Branch, are now able to use the ATM’s of Falabella Bank, called Redf, while Falabella Bank customers can use the ATM’s of Citibank connected to Redbanc S.A.
Customers from both banks will be able to perform the usual ATM transactions: cash withdrawals, balance queries, etc., from their current accounts and/or credit cards.
These customers will thus benefit from the increase in ATM coverage and will be able to perform their remote transactions more easily.
The agreement was signed by Neil Denton, Personal Banking Manager of Citibank N.A. Chile Branch, and Juan Enrique Vilajuana, Chief Executive Officer of Falabella Bank.
“This alliance is the result of the ongoing concern of banks for their customers. It will make an integrated technology platform available that offers greater ease and convenience to customers from both banks,” said Citibank’s Neil Denton.
Juan Enrique Vilajuana commented, “The addition of this network will reap important benefits for users since apart from the better coverage is the strategic location of Redf, its more than 115 ATM’s being distributed entirely at high-traffic points, such as the Falabella department stores, Tottus Hypermarkets, San Francisco Supermarkets, Home Center and Home Center Sodimac, as well as in the bank’s own branches.”
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