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TietoEnator and DNA sign letter of intent regarding outsourcing of telecom services


11 July 2006, TietoEnator and the Finnish mobile operator DNA have signed a letter of intent regarding outsourcing of value added content and IP-based services. According to the partnership agreement TietoEnator will take over DNA’s existing complementary services partner business processes, and services-related IT systems. TietoEnator will also cooperate with DNA in the development of new services. The final agreement will be signed in August, 2006.

The agreement includes a three year service contract estimated at EUR 5-7 million. The operations and development of the services would be outsourced to TietoEnator’s business area Telecom & Media, and be performed in a new service center with resources from both companies.

“DNA will truly benefit from TietoEnator’s capabilities to develop and deliver end-to-end mobile value added services. Outsourcing parts of our service development and management to TietoEnator will ensure that we have a roadmap for new attractive services in the coming years and also that our value added services are performed as efficiently as possible, ”says Tommy Olenius, CTO, DNA.

“We look forward to further developing our partnership with DNA through this business process outsourcing agreement. This new ’service center model’ is a good example of our strategy to offer our customers added value and innovative co-operation models”, says Ari Vanhanen, President, TietoEnator Telecom & Media.

TietoEnator’s Telecom & Media business area employs close to 5 000 professionals in 14 countries. Its broad service portfolio covers R&D services, consulting, IT system development, and integration for the full telecom and media value chain. The company operates as a partner to its global customers, assisting them in the development of their products and business processes.

TietoEnator is among the leading architects in building a more efficient information society and one of the largest IT services companies in Europe. TietoEnator specialises in consulting, developing and hosting its customers’ business operations in the digital economy. The Group’s services are based on a combination of deep industry-specific expertise and latest information technology. TietoEnator has more than 15 000 experts in more than 25 countries.

DNA Finland Ltd is a Finnish mobile operator that provides dynamic mobile communication services with the latest technology. DNA’s over 850 000 customers include private users, corporations and other organisations. For more information, please visit


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