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Shannon Stoltz, owner of SheaKay Communications and Kate Nasser, President of CAS, Inc. have announced that CAS, Inc. has purchased allowing technology professionals continued access to superior customer service training.


Somerville, NJ – Shannon Stoltz, owner of SheaKay Communications and Kate Nasser, President of CAS, Inc. have announced that has been purchased by CAS, Inc. The transaction allows technology professionals continued access to superior IT customer service training with no interruptions.
“I have added to my Web domains,” said Kate Nasser, President of CAS, Inc. “As I celebrate my 23rd year in business working with IT organizations on customer service, people skills, teamwork and leadership, I am pleased to announce the purchase of from Shannon Stoltz.  Shannon is pursuing new enterprises and I wish her continued success.”
“Kate Nasser, ’The People Skills Coach™”, has taken over the domain and serving the audience,” added Stoltz. “Kate is not only a customer service expert. She understands the mindset and challenges of IT professionals because she is a former programmer/systems analyst and spent years in technical support.  She has delivered this type of training to IT for 23 years.
As writer, speaker, and consultant, Stoltz came to realize that her focus and interests were changing. To enable technology professionals to continue to receive high level of IT customer service training, Stoltz searched for an individual with extensive expertise to take over and found that in Kate Nasser.
Nasser is a people-skills consultant, coach, and trainer that has guided companies worldwide in customer service, productivity, and teamwork skills for success in an ever-expanding global market. Nasser shows firms how to bridge the gaps of diversity and deliver the ultimate customer service experience. She’s developed individualized solutions for some of the most well-known companies in the world, and also serves a specialized niche in IT, engineers, lawyers and doctors.
IT customer service is essential in today’s global marketplace. Nasser’s sessions are specially designed to facilitate interactions with colleagues and customers.  She teaches team building across organizational lines, consults to CIOs and their leadership teams on breaking down silos, and coaches individuals to adapt, change and thrive in a quickly evolving industry.
Nasser speaks at numerous conference venues. She offers workshops onsite and also through high end video conference technology -- reaching a larger global audience in real time split shifts to accommodate front line coverage needs.

Nasser mesmerizes her audiences with logic, humor and energy, developing people skills for great IT customer service, teamwork and leadership.

Fans can follow Nasser on Twitter at, on Google+ at and LinkedIn at
Nasser can be reached by phone at +1 908 595-1515 or via email through a convenient form on the website. For more information, visit the website at or


 IT Customer Service
 IT Soft Skills
 IT People-Skills
 IT Service Desk Training
 IT Help Desk Training

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