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Australian Retail Survey Yields Surprising Results About Consumer Preferences


In a recent Australian retail survey, 78% of respondents rated quality advice and service as being more important than a better price.

Donald Sinclair discovered this surprising fact in a recent customer survey for The Sink And Bathroom Shop.  The owner conducted the survey among clients who shop at one of the largest displays of kitchen sinks and mixers on display in Brisbane.
Donald Sinclair’s Sink and Bathroom Shop began as The Sink Warehouse in 1999 working out of an industrial shed in Coopers Plains. The Company expanded and moved to Greenslopes in 2002 and then grew even more to open in Chermside in 2005. With each move the product lines increased to include bathroom fittings like toilets, basins and bathtubs. The change of name from The Sink Warehouse to Sink and Bathroom Shop came about in 2008 to better reflect the Company direction and vision.

Today the Sink And Bathroom shop features one of the largest range of kitchen sinks and mixers on display in Brisbane. The Company services both retail and commercial trade customers by providing quality products at competitive prices. The Company prides itself with stellar customer service that is both friendly and knowledgeable.

The recent customer survey provided exceptional insight into the needs of customers. Donald Sinclair states;  “Whilst we pride ourselves on having competitive prices, we were surprised in these tough times to learn that when it comes to choosing the right sink or tap fitting or bath, the quality of our advice and the quality of our name brands were chosen as the reason why our clients keep coming back.  78% of our clients shared this opinion, as opposed to only 22% who said that price was a factor.”
The Sink And Bathroom Shop Website is an easy to navigate web portal that provides a full line of products and services provided by the Brisbane Company.
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