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Delphi Earns J.D. Power and Associates Award for Vehicle Multimedia Quality


Delphi Ranks Highest in AM/FM/Single CD Player/Satellite Radio Segment

Troy, Mich. — Delphi Automotive was recently recognized with a prestigious J.D. Power and Associates award for high quality multimedia system performance. Ranking highest in the AM/FM/Single CD Player/Satellite Radio segment of the 2011 U.S. Multimedia Quality and Satisfaction Study with an overall score of 3.4 PP100, Delphi performed near the top of all three segments, placing second in the AM/FM/Single CD Player/Satellite Radio/Navigation category.

“Having our multimedia system rank highest in the AM/FM/Single CD Player/Satellite Radio segment, one of the most popular consumer segments, demonstrates Delphi’s continued commitment to innovation and quality,” said Jugal Vijayvargiya, general director of Delphi’s Infotainment and Driver Interface Product Business Unit. “Additionally, the award presents independent feedback to automakers who are working to provide consumers with the finest quality user experience for their vehicles.”

The J.D. Power and Associates study evaluates owner experiences with quality, design and features of multimedia systems in their new vehicles. This year’s rankings were based on responses from more than 73,000 new-vehicle owners who purchased or leased a 2011 model-year vehicle. The study measures problems per 100 vehicles (PP100), with a lower PP100 score indicating higher quality.

“New vehicle buyers want the latest infotainment technologies in their vehicles, including satellite radio, navigation, and connectivity, and they want them to be problem-free with an intuitive user experience,” added Vijayvargiya. “Delphi is helping enhance the user experience by providing state-of-the-art technology, flexibility and first-class quality to vehicle manufacturers.”

Delphi’s legacy of audio system innovation dates back to 1936 with the world’s first factory-installed car radio. Delphi introduced the industry’s first OEM satellite receiver in 2001 and continues to pioneer ground-breaking infotainment products. To date, Delphi has manufactured more than 300 million OEM radios, including nearly 20 million satellite radio receiver systems.

About Delphi
Delphi is a leading global supplier of electronics and technologies for automotive, commercial vehicle and other market segments. Operating major technical centers, manufacturing sites and customer support facilities in 30 countries, Delphi delivers real-world innovations that make products smarter and safer as well as more powerful and efficient. Connect to innovation at

About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit J.D. Power and Associates is a business unit of The McGraw-Hill Companies.


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