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While Stocks Tumble, Loyal Tungsten World Reviews Enforce Online Trust


Summary: Partnering with the online review site Reseller Ratings, (retailer of designer quality tungsten wedding bands and tungsten rings) improves online customer service and confidence via verified customer reviews.

BREA, CA- Already using industry-high customer service standards, Tungsten World is taking online shopper confidence to a new level in their partnership with Reseller Ratings. Prospective tungsten wedding bands and tungsten rings’ customers can now log on to read verified Tungsten World customer reviews at Reseller’s third-party reviews website.

Having already integrated hundreds of product and Tungsten World reviews directly onto the pages of Tungsten World along with Google’s new Google +1 button, Tungsten World is furthering their commitment to customer service, feedback and opinions by being a part of the third-party site. Customers are able to review all aspects of their tungsten wedding rings transaction, including reviewing the quality of service or reviewing specific rings like the women’s three diamond tungsten wedding ring, the Bella.This has allowed Tungsten World to continually improve customer interactions, as well as giving future customers a verified and consolidated location online to peruse through actual customer reviews and Tungsten World ratings before ordering.

“When it comes to ordering anything online, whether it’s tungsten wedding bands, jewelry, etc. trust is crucial,” says Carlos, a customer service specialist at Tungsten World. “Reseller Ratings gives our customers a place to post their reviews, and potential customers can read them as well to get an idea of the quality tungsten we sell.”

After placing and receiving their order from Tungsten World, customers can log on to Reseller Ratings’ website and post a review under Tungsten World’s reviews page on the site. By requiring order date and order number details, Reseller Ratings is able to verify the validity of all Tungsten World reviews left on their site, allowing those reading the reviews to rest assured they are from actual customers with actual orders. Furthermore, Tungsten World is notified of the reviews allowing them to monitor customer service, as well as product satisfaction from their site. To date, Tungsten World has already received over 100 custom reviews on the site in just a few short months, and been rated as an “Elite Member” by Reseller Ratings due to all-around stellar reviews.

“Reviews on Reseller Ratings are better than reviews on Amazon Marketplace,” says Stephen McKenna, Tungsten World owner. “And having them verified by a third-party site conveys a message to our customers that a static Tungsten Rings FAQ page may not. It’s yet just another one of the many differentiators from our competitors that we have and it’s a big plus to our reputation!”

Based in Orange County, Calif., Tungsten World is the largest retailer of tungsten rings & tungsten wedding bands in the world. Tungsten World’s Tungsten Forever™ brand offers the absolute highest quality women’s & men’s tungsten carbide rings & tungsten jewelry products, including tungsten wedding bands; all of which include a lifetime warranty and are offered in a variety of styles to meet the demands of today’s trends.


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