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Deutsche Bank Harnesses Power of the Cisco Unified Communications System


May 16, 2006

Financial services leader improves business communications and employee productivity; receives 8 millionth Cisco IP telephone

SAN JOSE, Calif., - Cisco Systems today announced the shipment of its 8 millionth Cisco Unified Internet Protocol (IP) telephone to Deutsche Bank, a leading global bank. This milestone demonstrates the continuing adoption of Cisco Unified Communications technology and Cisco’s continued leadership in the global enterprise IP communications market.

“As the market for IP Communications accelerates, enterprises worldwide continue to see the value that a Cisco Unified Communications system can deliver to their organizations,” said Barry O’Sullivan, vice president and general manager for Cisco’s IP Communications Business Unit. “Deutsche Bank, a longtime Cisco customer, is extending their business communications capabilities by deploying IP voice services based on Cisco Unified Call Manager 5.0 and Unified IP Phones.”

Deutsche Bank selected Cisco to provide the unified communications solution based on a strategic assessment of their telephony requirements. Initially, Deutsche Bank will rollout nearly 1,000 Cisco 7961 and 7911 Unified IP phones to it branch offices in the U.S., with the potential to expand the voice services across all of its U.S. operations. As part of this upgrade, Deutsche Bank is also deploying Cisco’s Unified CallManager software, and Cisco Unity voice messaging system, an IP-based solution that combines traditional voice mail functionality with a Web browser, allowing users to access and manage voice messages from a phone or from a PC.

“With our new Unified Communications services from Cisco, Deutsche Bank will be able to seamlessly integrate voice, video and data collaboration in one system,” said Reiner Bayard, managing director and global head of networks at Deutsche Bank. “We will be able to easily scale the network and services to grow over time and will also drive productivity through new mobility services, such as softphones and extension mobility features.”

With Cisco Extension Mobility, a built-in feature of the Cisco Unified CallManager software, Deutsche Bank employees can log on to any Cisco IP phone, personalize it with their own telephone number, preferences and directories. For example, executives who attend meetings at another Deutsche Bank office can log on to a Cisco 7961 Unified IP Phone in a conference room and use their personalized message access button to retrieve messages from the Cisco Unity voice mail system, just as if they were in their own office. This allows employees to respond more quickly to urgent business.
About Cisco Unified Communications

Cisco Unified Communications ensures that information and interactions reach recipients quickly-using the most effective medium. Designed for ease of use, it lets users quickly access the people, tools, and content they need, wherever they are, according to their own rules and preferences. This new system is a solid example of how the network is the platform for powerful communications.

About Cisco Systems

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