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Maroc Telecom Selects Atos Origin and Comptel® Fulfilment Solution for Automated Broadband Delivery


16 May 2006

Bringing Maroc Telecom benefits in terms of cost, time and quality of provisioning.

Rabat, Helsinski, - Atos Origin, an international IT service provider and Comptel Corporation, a leading OSS software vendor for convergent mediation, charging, provisioning and network inventory announced today that they had been selected by Maroc Telecom, Morocco’s leading telecoms operator to automate DSL services across Morocco. Maroc Telecom provides fixed, broadband internet and mobile services across all regions in Morocco.

The Comptel® Fulfilment solution will be integrated into Maroc Telecom’s OSS by Atos Origin to automate the activation of DSL services to Maroc Telecom’s customers. This will meet the rapid growth in demand for broadband in Morocco.

“In 2005 our broadband customer base increased by 300 percent - from 60,000 to 242,000 says Fadhel Kraiem CIO – Maroc Telecom. To respond to this fast growth, we decided to re-organise the fulfilment process and re-new our IT systems. We chose Comptel® Fulfilment solution because it let us pick just the right functionality for our requirements”.

Stream-lining the process with the Comptel® Fulfilment solution will bring Maroc Telecom benefits in terms of cost, time and quality of provisioning. The solution will enable the sales to improve customer commitment and keep a high customer satisfaction level.

The Comptel® Fulfilment solution includes several individual, configurable modules. Maroc Telecom is deploying the provisioning workflow, database for network resources, adapters for auto-configuration of network elements and a ticketing system for manual work.

The solution enables Maroc Telecom to:

* Define and change the provisioning process
* Find the right DSLAM site and available port and assigning it to the user
* Auto-configure the live DSLAMs in the network
* Issue and track work order tickets for manual installation and engineering work.

“Maroc Telecom has been extremely successful in their broadband business. We are very pleased that Maroc Telecom selected Comptel® Fulfilment solution to automate their DSL lines provisioning process”, said Kari Pasonen, Vice President, Provisioning Business Unit, Comptel Corporation.

As Maroc Telecom IT Partner, Atos Origin was entrusted the integration services of the entire solution for its proven expertise and experience in BSS implementation and previous successful integration projects within the Group.

“With more than twenty years of experience in the telecom sector, Atos Origin is the ideal partner for Maroc Telecom. The project will bring benefits in cost, time and quality of provisioning and maintaining high customer satisfaction level”, said Sega Sako, COO, Northern Africa – Atos Origin.

About Maroc Telecom
Maroc Telecom is Morocco’s incumbent telecommunications operator, and the country’s market leader in fixed-line and mobile telecommunications and Internet access. Maroc Telecom has 8.576 million mobile customers, 1.336 million fixed lines and their ADSL customer base reached 296,000 lines in 1Q2006. Since December 2004, Maroc Telecom is listed on the Casablanca and Paris stock exchanges and its main shareholders are Vivendi Universal (51%) and the Kingdom of Morocco (34.1%).

About Comptel Corporation
Comptel is a world leading OSS software product vendor for convergent mediation, charging, provisioning and network inventory solutions. The solutions support the core business processes of operators and service providers. The company has made deliveries to over 250 customers in 80 countries worldwide including leading operators from across different market areas, such as AIS, América Móvil, Bharti, Brasil Telecom, China Mobile, Deutsche Telekom, KPN, mmo2, Saudi Telecom, SWIFT, T-Mobile International, TIM, Telefónica, Telenor, TeliaSonera, VimpelCom and Vodafone. Comptel has over 500 employees and a turnover of EUR 66 million. Comptel was established in 1986 and is listed on the Helsinki Stock Exchange (CTL1V) in Finland. For more information, visit

About Atos Origin
Atos Origin is a leading international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company’s annual revenues are more than EUR 5.5 billion and it employs over 47,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext Market Solutions, Atos Worldline and Atos Consulting.


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