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Wireless Customers And Verizon Wireless Are Winning After Two Years Of Nationwide Local Number Portability



BEDMINSTER, NJ — When the Federal Communications Commission (FCC) mandate for local number portability went into effect nationwide on May 24, 2004, millions of consumers changed wireless carriers and took their phone numbers with them. Wireless customers are still switching, and according to a recent survey by the NPD Group – a leading consumer and retail information company – unsatisfied consumers who plan to switch wireless carriers in the next three months said Verizon Wireless would be their top carrier of choice. Verizon Wireless was the first carrier to call for easy barrier-free porting for customers and remains the industry leader in customer retention based on published churn statistics (the percentage of customers who disconnect their service).

Verizon Wireless has invested more than $30 billion nationally in the last six years – $5 billion on average every year since the company was formed – to increase the coverage and capacity of its national network and to add new services.

Consumers can learn more about local number portability at, at a Verizon Wireless Communications Store or by calling a Verizon Wireless customer service representative at 1-800-2 JOIN IN.

Editor’s note: LNP went into effect November 2003 for major metropolitan areas and in May 2004 the rest of the nation followed.

Porting Tips:

1. Switch before disconnecting your current wireless service
2. Have your existing wireless contract or bill with you
3. Make the request yourself. To protect your privacy, only the account holder can request a port

Visit for more information.

About Verizon Wireless
Verizon Wireless owns and operates the nation’s most reliable wireless network, serving 53 million voice and data customers. Headquartered in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at


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