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Symantec Announces 2006 Visionary Award Recipients


American Express, Banco de Chile, Clearstream, DHL, Kettering Medical Center Network, MGM MIRAGE, Shinhan Bank and Sisters of Mercy Health System Receive 2006 Visionary Awards

SAN FRANCISCO -- Symantec Vision 2006 -- May 8, 2006 -- Symantec Corp. (NASDAQ: SYMC) today announced the 2006 Visionary Awards, recognizing IT leaders from around the world for their innovative use of Symantec solutions to ensure the security, availability, and performance of business critical information and applications to drive tangible business benefits. Representing a range of industries, global markets, and geographic locations, the 2006 Visionary Award winners include American Express, Banco de Chile, Clearstream, DHL, Kettering Medical Center Network, MGM MIRAGE, Shinhan Bank, and Sisters of Mercy Health System.

“Each of the 2006 Visionary Award recipients has demonstrated strategic application of technology to minimize IT risk and reach important business goals,” said John W. Thompson, chairman and CEO, Symantec. “From enhancing the customer experience to increasing data security to driving down costs and optimizing operations, these award winners serve as an inspiration to other business leaders around the world seeking to leverage technology for solving today’s business challenges.”

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American Express Boosts IT Value with a More Agile Data Center
Michael McGibbney, director of technology infrastructure at American Express, is recognized for reducing data center cost and complexity while delivering enhanced services to more than one million customers worldwide. McGibbney and his team designed a centralized, agile data center environment to help deliver significantly greater value from IT. For application performance management, American Express selected Symantec i3 software. By standardizing application performance management across the data center, American Express has reduced IT staff training requirements while lowering total cost of ownership for managing application services by as much as 70 percent. In addition, the solution improved application uptime from less than 70 percent to more than 99.9 percent to ensure customers can access critical account information at any time.

Clearstream Protects Customer Transaction Data
Yves Baguet, managing director of technology for Clearstream, one of the world’s leading providers of clearing and settlement services for the equity and bond markets, is recognized for maintaining an IT infrastructure that helps safeguard the financial transactions of more than 2,500 customers across the globe. Because a serious system outage could compromise customer information and even cripple the securities markets, maintaining a solid technology infrastructure is an imperative. Baguet’s team standardized on Symantec data center management products and as a result, failovers now take a matter of minutes or even seconds—rather than several hours. In addition, Baguet was able to redeploy IT staff and eliminate associated software licensing costs, saving the company more than $600,000 annually.

DHL Includes Symantec as Part of Global IT Consolidation Initiative
Gary Clark, CTO and head of infrastructure services at DHL, is recognized for using technology to achieve the shipping giant’s aggressive IT consolidation goals. To improve data center availability while reducing cost and complexity, DHL IT consolidated more than 160 data centers to just three locations in the major operating hubs of Europe, the Americas, and Asia Pacific. As part of this initiative, DHL standardized its software infrastructure on Symantec data center management products, including Veritas Storage Foundation and Veritas Cluster Server. As a result, DHL has saved millions of dollars in employee productivity and hardware cost avoidance, while improving delivery of IT services that support the company’s daily delivery of millions of packages to more than 220 countries.

Kettering Medical Center Network Leverages Technology to Support the Highest Levels of Patient Care
Bob Burritt directs networking and technology for Kettering Medical Center Network, a group of five hospitals and 51 medical facilities in the Dayton, Ohio area. Burritt is recognized for utilizing technology to assist healthcare professionals in diagnosing small problems—before they become big ones. Kettering relies on an extensive network of handhelds, laptops, and other systems to facilitate patient care. Due to the sensitivity and criticality of up-to-date patient information, Burritt and his team must keep all 6,000 of the hospital’s connected devices continuously secure and available to aid more than 10,000 caregivers with the treatment of patients. The company’s comprehensive threat management solution, which combines software, appliances, and early warning services from Symantec, has produced an annual staff time savings of $200,000. In addition, with these preventative solutions, less than one percent of IT staff time is now spent on virus mitigation or security issues, freeing Burritt and his team to focus resources where they are needed most—supporting caregivers and their patients.

MGM MIRAGE Looks to Symantec to Manage Compliance While Driving Down Associated Costs
Laura Fucci, VP and CTO of MGM MIRAGE, which owns and operates 23 world-renown resorts and casinos, is recognized for innovative use of technology to manage increasing email compliance requirements. Fucci is spearheading efforts to meet skyrocketing .PST file volume while addressing various IT compliance requirements around email retention and discovery with a solution based on Symantec Enterprise Vault software. Anticipated results extend across the business value chain, from elimination of the time the company’s employees spend managing their .PST files—average of 700 hours daily—to tiered storage for lower cost and greater operational efficiencies.

Banco de Chile Improves Customer Service While Driving Down Costs
Guillermo Garcia, deputy CIO of Banco de Chile, Chile’s second largest financial institution with more than $20 billion in assets, is recognized for developing a more streamlined IT infrastructure designed to serve the growing needs of its commercial banking customers. Garcia and his team designed a next-generation data center to ensure the security, availability, and integrity of customers’ financial information and to facilitate customer transactions. The new data center, which is supported by Symantec data center management solutions, has helped Banco de Chile increase systems availability to 99.999 percent and accelerate transaction processing by 400 percent. Using Symantec software, Banco de Chile has improved service to customers while greatly reducing the complexity of its IT environment and recouping its investment in just two years.

Shinhan Bank Improves the Management of Customers’ Financial Data
Eun Sik Kim, CIO of Shinhan Bank, one of the largest banks in South Korea, is recognized for dramatically improving the management of customer data, a challenge that recently doubled when Shinhan Bank merged with Chohung Bank, the first financial institution in Korea with more than 100 years of history. In an effort to keep up with growing volumes of customer information as cost-efficiently as possible, Kim and his team standardized the bank’s data center software infrastructure, structuring the solution around Symantec storage and server solutions. The standardization effort has reduced the amount of time required to configure storage from an average of five hours to less than one hour while reducing unplanned downtime by 50 percent. In addition, productivity of the IT staff increased by 30 percent and the performance of applications improved by 30 percent.

Sisters of Mercy Health System Maximizes IT Investments with Better E-mail Management
Jim Craig, director of client systems at Sisters of Mercy Health System, is recognized for protecting and improving the efficiency of e-mail communications across a network used by more than 26,000 employees and 3,100 physicians. Craig and his team designed and deployed an integrated e-mail messaging management solution powered by Symantec Brightmail AntiSpam and Enterprise Vault software. These solutions e-mail volume by 70 percent and are projected help save more than six terabytes of storage and significantly reduce hardware expenditures.

For the full list of 2006 Visionary Award winners and more information on the program, please visit:

About Symantec
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries. More information is available at

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