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Motorola and Incognito Software Collaborate to Deliver IP Management and Multimedia Provisioning Solution for VTR


With increasing demand for its voice and data services, Chile’s largest cable operator establishes a reliable, scalable platform to deliver new multimedia services and handle subscriber growth.

HORSHAM, Pa. and VANCOUVER, BC – 25 April 2006 – Motorola, Inc. (NYSE: MOT) and VTR GlobalCom, Chile’s largest cable operator, have selected Incognito Software’s IP address management and multimedia provisioning products to support VTR’s large-scale deployments of VoIP and Internet services.

Incognito’s device provisioning software, Broadband Command Center, dynamically configures equipment in the customer’s home (CPE) for subscriber-selected multimedia services, and integrates with Address Commander software to provide centralized IP management and utilization reporting.

In November, VTR announced that it intends to leverage the Motorola digital video platform as the foundation for a nation-wide launch of advanced video services Motorola is delivering a complete end-to-end solution, including video headend equipment for the back office and interactive digital set-tops for subscriber living rooms.

VTR’s rapid growth and escalating demand for its new digital offerings spurred the need for software that could reliably handle a large volume of subscriber requests for Voice-over-IP (VoIP) and Internet services. The resulting system would need to support large-scale service deployments and create a seamless customer service experience, and so other major considerations were fast software installation, integrated DNS, PacketCable™ and SIP support, and easy integration with VTR’s in-house Operations Support System (OSS) and billing system.

“By integrating this end-to-end system including the Incognito solution, Motorola enables VTR to streamline the ordering and provisioning process – so customers can more readily order and begin enjoying digital video, voice and data services,” said G. Bickley Remmey, Motorola corporate vice president and general manager, Latin America. “With the proven Motorola video foundation in place, VTR can now offer its subscribers new interactive and digital services. We are proud to extend our relationship with VTR, and to work with an organization like Incognito to continue the Latin American digital revolution.”

Patricia Steadman, CEO of Incognito Software, added, “We are pleased that this project has contributed towards VTR’s goal of expanding multimedia services. An essential part of deploying VoIP and minimizing customer churn is back-office software that provides 5-nines reliability and carrier-grade performance. Our software delivers on all those requirements.”

About VTR GlobalCom
VTR GlobalCom is one of the largest telecommunications companies in Latin America and the only one to offer bundled cable TV, telephony, and Internet services through a single technology platform. A goal-oriented organization committed to excellence, VTR is dedicated to serving the needs of over 1.3 million customers and is adding bi-directional capacity to cover a million new homes within five years. For more information please visit

About Incognito Software
Incognito Software is a global provider of automated IP address management, domain management, and provisioning systems. Our products help communications service providers and large enterprises quickly and cost-effectively deploy high-reliability data, voice, and video networks in North and South America, Europe, and Asia-Pacific. We offer top-rated performance, scalability, and customer support, and partner with leading software and hardware vendors worldwide. For more information please visit

About Motorola
Motorola is known around the world for innovation and leadership in wireless and broadband communications. Inspired by our vision of Seamless Mobility, the people of Motorola are committed to helping you get and stay connected simply and seamlessly to the people, information, and entertainment that you want and need. We do this by designing and delivering “must have” products, “must do” experiences and powerful networks -- along with a full complement of support services. A Fortune 100 company with global presence and impact, Motorola had sales of US $36.8 billion in 2005. For more information about our company, our people and our innovations, please visit

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MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Broadband Command Center and Address Commander are trademarks of Incognito Software. PacketCable is a trademark of Cable Television Laboratories, Inc. All other trademarks are the property of their respective owners. All other product or service names are the property of their respective owners. © Motorola, Inc. 2006.


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