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Couples Resorts Maintain Superior Service with Adaco


The most romantic destination in the Caribbean is spread over four locations, comprised of 99 acres and includes 20 restaurants, 22 bars and just under 1000 rooms. The four Couples Resorts consistently find their way into any list of the best Jamaican resorts, from Condé Nast Traveler to Thomas Cook. All four resorts were in the 2010 Travel+Leisure World’s Best with the Couples Tower Isle claiming the number one All Inclusive Resort destination in the Caribbean, Bermuda and the Bahamas.

All of the resorts’ procurement needs are handled by Adaco .NET, the world’s leading hospitality supply chain software. Couples Tower Isle is the first-ever couples-only all-inclusive resort; the properties also include Couples Sans Souci, Couples Swept Away and Couples Negril.

“We have been using Adaco since 1999” said Norval Tennant, IS Manger for Couples Resorts. “Since we went live with .NET this year our hardware requirement has been reduced and new features make managing a multi-property, multi-outlet operation easier. Aggregating reports from four different properties has become as easy as pressing a single button.”

Tennant said users can more easily analyze an item’s use by outlet or drill down to specific items across the four properties. “They see the consumption of an item however they need it for whatever period and can easily generate a report to show that information.”

“Couples pioneered the all-inclusive concept, and it is gratifying that Adaco plays a part in the reliable delivery of the exceptional experiences that are Couples’ hallmark” said Eddie McDonough, Vice President of Sales for Adaco. “We have precisely built market-driven features into Adaco .NET with properties like Couples Resorts in mind, and our long relationship with them has indeed proven Adaco to be a logical procurement platform for unique international destinations with high standards.”

About Adaco
Adaco is the industry leader in hospitality procurement, management and optimization. Adaco software improves efficiency and eliminates labor-intensive manual and paper-based processes. Adaco .NET™ supports 160 regions around the world, and the company’s solutions are used in more than 54 countries. Adaco has focused exclusively on the hospitality industry since 1985. For more information, please visit


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