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Health Net Goes Mobile


New App for iPhone and iPod touch Allows Members to Connect to Their Accounts, Conduct Business and Quickly Access Vital Information

LOS ANGELES,- Members of Health Net, Inc. (NYSE: HNT) now have mobile access to their accounts and other key details – like maps and directions to their nearest urgent care center – providing on-the-go capabilities to conduct business and quickly access vital information. The Health Net Mobile App now is available on the App Store for iPhone and iPod touch.

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“With Health Net Mobile, members may use their iPhones to securely view their plan details, get information on health care providers, access their Health Net ID cards and transact business with us,” said Juanell Hefner, chief customer services officer for Health Net. “Its portability and ease of use appeals to consumers who prefer instant access no matter their location, whether at home, the office, school campus or while traveling.”

Hefner said Health Net expects to extend the capabilities of Health Net Mobile in the near future to include secure access to members’ personal health histories and private chat sessions with customer service representatives.

Key features of the Health Net Mobile App are:

* Access to health plan details, like ID numbers, effective dates, deductible and copayment levels and schedule of benefits information

* Access to information and background on health care providers who contract with Health Net

* Ability to search for contracting health care providers and urgent care facilities by location, including directions to their addresses

* Mobile version of ID cards for all covered family members

* Handy contact information to Health Net’s customer service representatives

* A help section for Health Net mobile functions, including a set of frequently asked questions

The Health Net Mobile App is available for free on the App Store for iPhone or at

About Health Net

Health Net of California, Inc., a subsidiary of Health Net, Inc., is one of the largest health plans in the state. Together with Health Net Life Insurance Company, it serves more than 2.2 million members statewide and contracts with more than 56,000 physicians, more than 5,600 pharmacies and more than 300 hospitals, giving its members greater choice and more convenient access to care. Its commercial HMO/POS and Medicare lines of business have received the “excellent” accreditation status from the National Committee for Quality Assurance. Its PPO line of business (offered by Health Net Life Insurance Company) and its Medicaid line of business have received the “commendable” accreditation status. For more information about Health Net, visit its website at

Cautionary Statements

All statements in this press release, other than statements of historical information provided herein, may be deemed to be forward-looking statements and as such are subject to a number of risks and uncertainties. These statements are based on management’s analysis, judgment, belief and expectation only as of the date hereof, and are subject to uncertainty and changes in circumstances. Without limiting the foregoing, statements including the words “believes,” “anticipates,” “plans,” “expects,” “may,” “should,” “could,” “estimate,” “intend” and other similar expressions are intended to identify forward-looking statements. Actual results could differ materially due to, among other things, health care reform; costs, fees and expenses related to the post-closing administrative services to be provided under the administrative services agreements entered into in connection with the sale of our Northeast business; potential termination of the administrative services agreements by the service recipients should we breach such agreements or fail to perform all or a material part of the services required thereunder; any liabilities of the Northeast business that were incurred prior to the closing of its sale as well as those liabilities incurred through the winding-up and running-out period of the Northeast business; rising health care costs; continued recessionary economic conditions or a further decline in the economy; negative prior period claims reserve developments; trends in medical care ratios; unexpected utilization patterns or unexpectedly severe or widespread illnesses; membership declines; rate cuts affecting our Medicare or Medicaid businesses; litigation costs; regulatory issues; operational issues; investment portfolio impairment charges; volatility in the financial markets; and general business and market conditions. Additional factors that could cause actual results to differ materially from those reflected in the forward-looking statements include, but are not limited to, the risks discussed in the “Risk Factors” section included within the company’s most recent Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission (“SEC”), and the risks discussed in the company’s other filings with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements. The company undertakes no obligation to publicly revise any of its forward-looking statements to reflect events or circumstances that arise after the date of this release.

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