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American Express Business Travel to Offer Public Cisco TelePresence Suites to Corporate Clients


NEW YORK, NY and SAN JOSE, Calif. - American Express Business Travel and Cisco today announced the availability of public Cisco TelePresence Suites through American Express Business Travel’s virtual meetings eXpert (vmX) solution. This agreement provides corporate clients with virtual meeting consulting services which will enable clients to make better decisions about the best method of face-to-face collaboration by leveraging publicly-available Cisco TelePresence rooms and increase use of private, corporate-owned systems around the world.

Cisco TelePresence uses high-definition video and audio to create the experience of face-to-face meetings. People appear life-size around a virtual conference table, creating an environment where meeting participants feel as though they’re sitting in the same room.

Public Cisco TelePresence Suites offer convenient access to organizations, travelers, remote workers or business partners to communicate and collaborate with colleagues, customers and partners. Public Cisco TelePresence Suites are currently available from a growing ecosystem of partners supported by Cisco in major business centers around the world. These include, Marriott International, operated by AT&T, as well as the Tata Communications operated rooms at the Starwood and Taj Hotels and the Singapore public room at the Rendezvous Hotel.

“Companies are undergoing a significant shift in how they do business, ushering in a new way of working with customers and partners as the use of video becomes more pervasive. Cisco TelePresence is at the heart of this transition,” said Mark Weidick, vice president and general manager, Cisco TelePresence Exchange business unit. “We’re excited to collaborate with American Express Business Travel to help travelers determine which meetings require travel and when virtual meetings are appropriate. Cisco TelePresence, both privately-owned and publicly- available, is helping change the way organizations communicate and collaborate and is a natural addition to the savvy business traveler’s repertoire.”

“As virtual meetings gain traction among corporations of all sizes, it is critical to offer a network of locations that companies can use to connect to and integrate virtual meetings into their overall travel and meetings program,” said Lisa Durocher, senior vice president, American Express Business Travel. “Cisco is a leading provider of telepresence technology and facilities and we are pleased to add its public Cisco TelePresence Suites to our solution. Our ultimate goal is to offer clients the guidance they need to optimize virtual meeting options while providing the widest coverage of publicly available rooms extending the reach of private rooms companies may already have available.”

By combining the availability of public and private telepresence suites, virtual meetings eXpert offers companies a broader pool of virtual meeting options to help achieve corporate travel objectives and savings. The vmX platform is currently available through an offline reservation desk and is expected to be available online in 2011.

Announced last year, vmX is a unique, patent-pending, solution that serves as a central hub and aggregator of both publicly available telepresence facilities and private corporate facilities. As a comprehensive virtual meetings solution, virtual meetings eXpert not only provides the necessary inventory, technology and physical locations to connect virtually, but also guides travelers through scenarios that determine whether to meet virtually or in person based on criteria such as price, trip duration, meeting purpose, environmental impact and more.

For more information about American Express Business Travel’s virtual meetings eXpert, please visit

For more information about Cisco TelePresence Suites please visit:
About American Express Business Travel

American Express Business Travel (, a division of American Express Company, is committed to helping its clients maximize the return on their travel investment through increased cost savings, world-class customer service and greater spending control. With clients ranging from small businesses to multinational corporations, American Express Business Travel provides a combination of industry-leading technology, travel management consulting, strategic sourcing and supplier negotiation support, alongside global customer service available online and offline. The Company also provides a dynamic online community ( harnessing the collective intelligence of those in the business travel industry offering a variety of perspectives, best practices, current research and industry news.

American Express operates one of the world’s largest travel agency networks with locations in over 140 countries worldwide. Total travel sales volume in 2009 was $21.5 billion, including proprietary volume, volume processed through joint ventures, and American Express branded volume processed through its partner network.

American Express Company is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at and connect with us on, and
About Cisco Systems

Cisco, (NASDAQ: CSCO), the worldwide leader in networking that transforms how people connect, communicate and collaborate, this year celebrates 25 years of technology innovation, operational excellence and corporate social responsibility. Information about Cisco can be found at For ongoing news, please go to

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Cisco, the Cisco logo, Cisco Systems and Cisco TelePresence are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.


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