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Unisys, Showing Momentum in IT Outsourcing, Listed in "Leaders" Quadrant in Analyst Reports


Unisys is helping clients achieve the benefits of secure business operations through IT outsourcing

BLUE BELL, Pa., March 28, 2006 – Unisys Corporation (NYSE: UIS) today announced that it has been listed in the “Leaders” quadrant in two recently released Magic Quadrant reports on outsourcing services providers from leading industry analyst firm Gartner, Inc. The reports cover the topics “North American Desktop Outsourcing Services 2005” and “North American Help Desk Outsourcing Services 2005.”

The Gartner Magic Quadrant reports evaluate outsourcing services providers on both completeness of vision and ability to execute. The evaluation for completeness of vision includes analysis of the provider’s view of the market, service operating model, and strategic plans for growth and service improvements. The evaluation for ability to execute assesses the provider’s success in delivering results today and its preparation to do the same in the future.

In Gartner’s analysis, “Leaders” are those providers that are performing skillfully, have a clear vision of the market’s direction, and are actively building and improving the competencies required to sustain their leadership positions.

Unisys has established a strong position and accelerated momentum in IT outsourcing for distributed environments, encompassing servers, desktops, networks, and mobile devices such as laptops and PDAs. The distributed environment is the crucial point of client contact for enterprises and governments – where increasingly mobile workforces deliver services and generate revenue.
Real-time IT support and management are critical in environments where time can literally be money. Unisys helps clients achieve the benefits of secure business operations through IT outsourcing.

According to Gartner, the market for desktop and distributed IT support services remains a growing and evolving sector.

In recent months, Unisys has won numerous contracts to provide outsourced IT infrastructure management and support services for leading enterprises and government agencies worldwide.

Major wins in North America include:

* United States Department of Health and Human Services (HHS): Managed services for IT infrastructure supporting 8,000 users across 8 HHS operating divisions.
* Countrywide Financial Corporation: A 3-year extension of Unisys engagement to provide outsourced IT management and support services for more than 80,000 devices used by approximately 30,000 Countrywide employees at 800 plus sites throughout the United States.
* United States Department of Homeland Security (DHS) / Transportation Security Administration (TSA): An extension of Unisys engagement for managed services that help promote continuity of IT operations to maintain the mission capabilities of DHS and TSA.

Major Unisys wins in other parts of the world include the UK’s Metropolitan Police Service, as part of the Capgemini-led CUBIT collaboration; Germany’s Bavarian Ministry of Justice; and New Zealand’s Land Transport NZ.

Unisys was also listed in the “Leaders” quadrant of the 2005 Gartner Magic Quadrant report evaluating data center outsourcing services providers in North America.

View the Gartner Outsourcing Magic Quadrant reports.

Enterprises and governments face a paradox in today’s competitive marketplace. IT resources are indispensable for continually creating additional business value. Yet deploying and managing IT assets can divert valuable internal IT resources from furthering strategic objectives. The answer is engaging a proven, expert outsourcing services provider. Unisys can provide management and support to clients with optimal economy and efficiency – and help guide the evolution of the IT infrastructure to enable greater competitive agility and to support future growth.

“We believe that Unisys positioning in the ’Leaders’ quadrant of these prestigious Gartner reports and our outsourcing business momentum clearly show the results of the innovation and commitment to execution for our clients that Unisys brings to outsourcing engagements,” said Randy Hendricks, president, Unisys Global Outsourcing and Infrastructure Services. “We feel that this recognition demonstrates how Unisys outsourcing services enable clients in North America and around the world to optimize their IT investments and manage their business more effectively for operational excellence and competitive advantage.”

Unisys Outsourcing Solutions: Visibility for Secure Business Operations
Unisys outsourcing solutions are guided by the company’s 3D Visible Enterprise
(3D-VE) approach, which is designed to enable a client to see and then act on cause-effect relationships among business strategy, processes, and IT requirements throughout the entire enterprise, gaining unprecedented visibility into the impacts and costs that can block effective execution. By using the 3D-VE approach for outsourcing, Unisys clients can realize the benefits of secure business operations – breakthrough performance in customer service and satisfaction, competitive advantage in a dynamic marketplace, greater agility in IT management with minimized risks and higher availability, improved operational efficiency, and more effective cost control.

Notes to Editors

Sourcing for Gartner Magic Quadrant References:

* Gartner Magic Quadrant for North American Desktop Outsourcing Services, Richard T. Matlus and William Maurer, 2005
* Gartner Magic Quadrant for North American Help Desk Outsourcing Services, Richard T. Matlus and William Maurer, 2005
* Gartner Magic Quadrant for Data Center Outsourcing, Richard T. Matlus and William Maurer, 2005

Magic Quadrant Disclaimer
These Magic Quadrants are copyrighted 2005 and 2006 by Gartner, Inc. and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Unisys
Unisys is a worldwide technology services and solutions company. Our consultants apply Unisys expertise in consulting, systems integration, outsourcing, infrastructure, and server technology to help our clients achieve secure business operations. We build more secure organizations by creating visibility into clients’ business operations. Leveraging Unisys 3D Visible Enterprise, we make visible the impact of their decisions – ahead of investments, opportunities and risks. For more information, visit

RELEASE NO.: 0306/8637
Unisys is a registered trademark of Unisys Corporation. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders.


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