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UPS Freight Broadens Canadian Service


Reinforcing its commitment to the Canadian market, UPS Freight (NYSE:UPS) today announced a significant expansion of pickup and delivery hours for customers served through the company’s London, Ontario, facility.

The expanded service window entails putting trucks on the street 1.5 hours earlier each morning for deliveries in the Ontario area and staying out three hours later for pickups. Coupled with improvements to the UPS Freight operating network and cross-border route structure, customers will be able to tender freight as much as three hours later in the day and still reach two-day delivery destinations as far south as Mississippi.

“This expansion of our service hours demonstrates the very deep commitment that we’re making to customers on both sides of the Canada-U.S. border,” said UPS Freight President Jack Holmes. “For freight shipments to and from Canada, UPS Freight is the standard others will be measured against.”

UPS Freight also announced that veteran Canadian transportation specialist Allan Robison had joined the company as a vice president of sales and will lead UPS Freight’s Canadian sales efforts. Until his retirement last year, Robison worked as president of Canada’s largest trucking company, Reimer Express.

“Few people have a better understanding of the trucking industry as it relates to Canada and the needs of the Canadian shipper. His addition to our team is a tremendous asset to both UPS and our customers,” said Holmes.

Today’s service announcement complements a year-long effort to reduce transit times to and from Canada. In all, nearly 1,000 transit times between Canadian points and the United States have been reduced in 2009.

UPS Freight’s Canadian service includes a pre-arrival customs system that speeds clearance at border crossings, minimizes delays and accelerates transit times. The technology enables the electronic transmission of customs documentation; complete online tracking from origin to destination, with instant access to all customs documents; notifying customers of any customs delays with alerts, and 24-hour access to all shipping information.

UPS Freight, one of the largest less-than-truckload carriers in the United States and a leading truckload service provider, serves customers throughout North America, Puerto Rico, Guam and the U.S. Virgin Island. For more information, visit


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