Mitel Launches VirtualUSA SIP Productivity Suite for Multi-Site Businesses

Provides centralized management, localized e911, business continuity routing as a hosted service

PHOENIX, Arizona - Mitel® today launched Mitel NetSolutions VirtualUSA SIP Productivity Suite, a hosted solution specifically designed for businesses with multiple locations to centralize business communications and applications.

VirtualUSA SIP Suite with broadband internet access combines Mitel unified communications solutions with a hosted SIP Trunking service to provide centralized hosted communications support and management for geographically distributed offices while maintaining each locations’ local presence.

With the VirtualUSA SIP Suite calls from remote offices will receive localized e911 support, display local outbound caller ID, and route calls based on the local calling area. This functionality is supported and routed by Mitel Communications Director (MCD) software or the Mitel Multi-Instance Communications Director (MICD) at the host location in another market.

“As a unified communications software solutions vendor and a network services provider, Mitel can deliver a complete end-to-end solution that encompasses communications applications, managed services, and all of the associated network services,” says Jon Brinton, president, Mitel NetSolutions, Inc. “The VirtualUSA SIP Suite enhances communications for employees, customers, and suppliers, consequentially leading to increased productivity, revenue, and customer satisfaction. At the same time there are significant cost and resource benefits that can be achieved by leveraging the synergies of virtualization, centralization, and convergence.”

The VirtualUSA SIP Suite extends business continuity capabilities with the planned ability to route calls from one number to another in the case of a network outage or service interruption. The predetermined routing plan will automatically detect call routing failure and redirect inbound call traffic to another location or number.

This offering features bundled AnyDistance minutes providing free calling to any US phone number, bundled OnDemand Audio Conferencing and WebDemo Web Conferencing application enabling basic hosted collaboration tools, and Broadband Internet Access with Dynamic Allocation for efficient use of network resources.

Available today through Mitel NetSolutions, the VirtualUSA SIP Suite is developed to capitalize on the advanced features present in MCD and MICD to deliver a highly customizable and feature-rich advanced unified communications environment for businesses of all sizes. The service is available in the U.S.

For more information on the VirtualUSA SIP Suite: http://www.mitel.com/resources/MNS%20VirtualUSA%20SIP%20Productivity%20Suite%20Overview%20102109.pdf

About Mitel
Mitel delivers flexibility and simplicity in smart unified communications solutions and applications for organizations of all sizes. Combined with a full range of managed services that include voice and data network design and traffic provisioning, custom application development, and attractive financing options, Mitel is reinventing how successful organizations gain competitive advantage by easily collaborating and communicating over distance and time with customers, colleagues and partners. Mitel’s (www.mitel.com) U.S. headquarters are in Phoenix, Arizona. Global headquarters are in Ottawa, Canada, with offices, partners, and resellers worldwide.