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Teradata and Ventraq Partner to Provide Front- and Back-Office Analytics for Telecommunications Industry


Providing visibility to network performance and operating costs to yield better service and profit margins

DAYTON, Ohio — Teradata Corporation (NYSE: TDC), the world’s largest company solely focused on data warehousing and enterprise analytics, today announced the availability of Teradata Telco Analytics with Ventraq. Working in partnership with Ventraq, the new offering bundles the Ventraq analytic engine BIAS (Business Integration Appliance Services) with the Teradata Purpose-Built Platform Family.

Teradata Telco Analytics with Ventraq captures both Operations Support Systems (OSS) and Business Support Systems (BSS) information. This enables carriers to determine the profitability of their networks and to reduce capital and operating expenses. Captured information includes call detail records, billing and invoice information, signaling, facilities and inventory data, as well as all reference data such as switch, trunk and network information, rates, number portability, customer, manufacturer handset, and other industry information.

The Teradata-certified solution is already used by several joint customers in the United States and Europe, including NuVox and O2.

The new capability relies on the award-winning Teradata Platform Family to provide the speed and scalability needed to integrate data from the Ventraq analytic engine BIAS with network inventory, usage and financial data and customer information. The resulting information is available for use in other Ventraq and third-party reporting applications, allowing on-demand reports and analyses for users throughout the enterprise. Ventraq BIAS is available worldwide from Ventraq and is supported by Teradata.

The Ventraq comprehensive suite of business analytics for communication service providers ranges from data integration, facility, cost, revenue and profitability analytics to the industry’s leading customer behavior analytic application.

“By running Ventraq BIAS on a Teradata platform, telecommunications companies can better understand the cost of delivering service to the consumer,” said Bob Becklund, executive vice president of business development for Ventraq. “Now they can simultaneously deliver better and more highly desired service to those consumers while maintaining the margins necessary to remain profitable.”

The Ventraq-designed solution leverages the power of Teradata to scale seamlessly from local or regional operations to national and multi-national levels. It provides near real-time, enterprise-wide intelligence and an integrated view of voice, data and broadband services that can be rolled up into a single view of global telecommunications operations. By integrating network inventory, usage and financial data with customer information, the joint analytic solution identifies and enables service providers to maintain network profitability and maximize the utilization of all network paths.

Driven by the high-performance speed and capacity of the massively parallel processing Teradata database, BIAS collects and manages billions of OSS and BSS data records and compares them on a record-for-record basis. As a result, telecommunications companies can make business decisions based on a complete set of data rather than on trend or directional inference.

“Carriers are focused on reducing the capital and operational expenses of their network infrastructure while at the same time optimizing the customer’s experience,” said David Grant, vice president of global solutions, Teradata Corporation. “Teradata’s active Network Intelligence solution lets carriers increase the efficiency of their network and determine where to spend the next dollar for maximum benefit to the business and their customers.”

About Ventraq
Ventraq was formed from the merger of longtime industry leaders ACE*COMM, TeleSciences and 10e Solutions and is a leader in profit and performance building solutions for communication service providers and large enterprises. Ventraq solutions process billions of events and records per day for accurate billing and reliable revenue management around the world. Learn more about Ventraq at

About Teradata
Teradata Corporation (NYSE: TDC) is the world’s largest company solely focused on raising intelligence through data warehousing, data warehouse appliances, consulting services and enterprise analytics. Teradata is in more than 60 countries and on the web at


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