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Leeds telecom provider achieves Kingston Communications’ Super Reseller status


Leeds-based Diva Telecom has been recognised by its telecoms provider, Kingston Communications (KC), for record sales after just three years in business.

With a turnover of Ł1.1million in just two years and a predicted Ł1.8million for 2009, telecoms reseller Diva has been proclaimed a “Super Reseller” by KC, which is part of the KCOM Group.

“Diva is an exceptional example of proficient growth and professional delivery,” explains KC’s Value Added Reseller Manager Mike Wilkinson who, alongside KC’s Account Manager for the Partner Channel Paula Hayes, presented Erica with a commemorative plaque marking officially the company’s status as a KC Super Reseller. “Despite the downturn, Diva has continued its service provision and business support resulting in sales which average at around Ł1million annually.”

Diva Telecom is one of many telecom resellers who use KC as their wholesale provider. Based in Thorpe Park, Leeds, Diva was established by telecoms expert Erica Lewis in 2006 after 25 years in the industry. The team of five moved into its BREEAM* award-winning environmentally friendly offices in 2007 and continues to have green thinking at the heart of its culture.

“The key to our success is the ability to see the bigger picture from the needs of our customers to the existence of our own business and service provision,” Erica explains. “We have focussed clearly on providing greener ways of working for ourselves and our customers. From basics like our internal recycling policies to introducing travel free meetings through our new conferencing facility, we are bringing responsible communications to businesses who are more conscious than ever of cutting their costs and their carbon footprint.”

Working with Kingston Communications, Diva has launched three new services in the last three months including Diva Conferencing, Divatxt and Hosted IP Telephony - all supported by their business strategy which is steeped in environmental principals.

Mike added: “Diva has become one of KC’s fastest growing channel partners over just 18 months, demonstrating considerable energy and entrepreneurial spirit. Together we have delivered innovative inbound telephony solutions for a variety of national businesses and we look forward to continued success in this arena.”

* BREEM (BRE Environmental Assessment Method) is the leading and most widely used environmental assessment method for buildings. It sets the standard for best practice in sustainable design and has become the de facto measure used to describe a building’s environmental performance.
About the KCOM Group

KCOM Group PLC provides a range of integrated IT and communications services to businesses, and internet and telecommunications services to selected consumer markets, within the UK.

The Group’s portfolio of businesses works with both leading private enterprise customers and public sector organisations. Through its Affiniti and Smart421 brands, the Group delivers solutions covering unified communications, contact centre solutions, data management, applications integration and managed services.

The KCOM Group also includes a regionally-focused business, Kingston Communications, which supports small to medium-sized businesses. Through its KC and Eclipse brands, the business offers a wide range of internet-based and telecommunications services. The regional business also provides telephony and internet services to targeted consumers through its KC, Eclipse and Karoo brands

The Group is listed on the London Stock Exchange and employs over 2,200 people across the UK.
About Diva Telecom

Diva Telecom has been a KC reseller since 2007 taking Intelligent Network Services, CPS, Wholesale Line Rental, Myriad (Tailored Solutions) and SIP services.

Kingston Communications, part of the KCOM Group PLC, is a regionally-focused communications provider. Through its KC and Eclipse Internet brands, it delivers a wide range of internet-based and telecommunications services – including fixed and mobile voice, data, web hosting and hosted applications services – to small and medium-sized businesses throughout the UK.

Kingston Communications also provides telephony and internet services to targeted consumers through its KC Talk, Karoo and Eclipse brands.

For more information about Kingston Communications go to

For more information about the KCOM Group go to


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