FluentStream Recognized for Exceptional Innovation in Unified Communications and VoIP

FluentStream, the cloud communications provider for small and midsize organizations, today announced it has won two product awards that honor exceptional innovation in unified communications and VoIP. FluentStream received the 2024 Internet Telephony Product of the Year Award and the Unified Communications Product of the Year Award.

FluentStream’s unique focus on serving the small and medium-sized business (SMB) community is at the core of its research and development efforts. For example, as businesses continue to grapple with their work environment policies, research shows that hybrid and remote workforces will persist. In fact, by 2025, estimates predict that 36.2 million Americans will work remotely, a 417% increase from pre-pandemic data. To support the growing population of SMBs that are opting for more flexible work environments, FluentStream is committed to delivering tools that enable hybrid and remote workforces.

One way FluentStream’s services empower hybrid work is its convenient, easy-to-use web portal that empowers customers to enable services and set their preferences. This level of flexibility and control gives customers the freedom to customize their communications preferences based on the needs of their employees and their business type. FluentStream has also introduced FluentStream Admin and FluentStream Mobile, two apps that provide administrators and employees greater efficiency and control of their communication services, enabling them to stay connected from anywhere.

“For a long time, SMBs lacked access to reasonably priced, sophisticated and flexible business phone services, which limited their ability to support remote work, uplevel their customer support, expand their contact center services, and more,” said Cass Gilmore, CEO, FluentStream. “We helped change that dynamic by listening to the needs of SMBs and continually iterating on our purpose-built platform to stay aligned with and best serve the needs of customers. Winning these two awards underscores that our customers have access to an innovative communications platform that doesn’t require them to sacrifice quality or their budget.”

To learn more about FluentStream’s business communication services, visit https://www.fluentstream.com/products/features/ or contact us at sales@fluentstream.com.

About FluentStream
FluentStream is a cloud communications company that simplifies and automates how small to medium-sized businesses communicate with their customers. FluentStream enables service, sales and other professionals to deliver an exceptional customer experience from any device or location. Inc. 5000 has recognized FluentStream as one of the fastest-growing private companies for six consecutive years, and BuiltIn named FluentStream one of the best places to work. For more information, visit www.fluentstream.com and connect on Linkedin.

Contact Information

Marissa Barcza

Vice President, Sales & Success

FluentStream

Contact via E-mail