American Express Taps EDS, an HP Company, for Enhanced IT Services, Lower Costs
PLANO, Texas, EDS, an HP company, today announced a five-year technology services agreement with American Express.
Initial implementation of the infrastructure services agreement, which was signed in December 2008, has been completed without business interruption to American Express employees and customers.
“Our goal is to drive American Express’ growth, innovation and customer service using secure technology that enables a more productive, efficient and collaborative workplace,” said Matthew Robinson, chief technology officer, American Express. “Our partnership with EDS will enable us to do this while continuing to decrease operating costs.”
Under the agreement, EDS is managing the American Express end-user desktop computing environment and its global voice and data networks. In addition, EDS will provide on-site services for about 60,000 employees in more than 130 countries around the world.
“American Express was looking for a partner to manage and transform its technology environment for better business outcomes,” said Mark DeBenedictus, vice president of Financial Services at EDS, an HP company. “To do this, we’re combining EDS’ financial services industry knowledge with workplace and network services expertise.”
EDS provides a wide range of consulting, outsourcing and managed services to all sectors of the financial services industry, including payments and securities processing,workplace, networking, data center and security services, applications development and management as well as customer relationship management.
EDS, an HP company, is a leading global technology services provider, delivering business solutions to its clients. EDS founded the information technology outsourcing industry nearly 50 years ago. Today, EDS delivers a broad portfolio of information technology, applications and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries, and to governments around the world.
HP, the world’s largest technology company, simplifies the technology experience for consumers and businesses with a portfolio that spans printing, personal computing, software, services and IT infrastructure. More information about HP (NYSE: HPQ) is available at http://www.hp.com/.
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