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Third Largest County in U.S. Saves TaxPayer Dollars With BMC Software


HOUSTON – With a rapidly growing population of more than four million residents, Harris County is the third-largest county in the nation. Ensuring that its citizens get speedy access to an efficient, cost-effective justice system is among the County’s most important – and complex – responsibilities.

Harris County’s Justice Information Management System (JIMS) plays a critical role in the County’s delivery of an effective and cost-efficient justice system. To ensure the successful operation of JIMS, Harris County Information Technology Center (ITC) looks to its 20-year technology partner, BMC Software [NYSE: BMC].

Harris County ITC’s implementation of BMC Performance Assurance for Mainframes helps Harris County ITC accurately evaluate the daily performance of the JIMS application – information that feeds into strategic capacity planning. As a result, Harris County ITC is able to predict future technology requirements, meaning financial resources are not spent too early nor are upgrades delayed that could result in serious performance problems.

“With BMC Software, we have an increased ability to manage when and how we decide to upgrade our infrastructure,” said Jerrl Evans, managing director of infrastructure and network services for Harris County ITC. “Since we’re funded by taxpayers’ money, we are bound by law not to exceed our budget and to be vigilant in ensuring consistently high service levels and return on investment. Upgrades often cost millions of dollars, and BMC Software helps us to know when to make that investment.”

Harris County JIMS is the largest integrated justice system of its kind in the nation. The system tracks an individual’s involvement throughout the criminal or civil justice system, as well as automates jury management and payroll. More than 300 government agencies and 1,500 private sector firms access JIMS daily, and BMC Performance Assurance for Mainframes gives Harris County ITC the ability to tightly align the underlying IT systems with agency requirements.

ITC staff can determine the resources needed for a given application prior to launching it, allowing for accurate resource planning, cost savings, as well as increased availability and risk mitigation.

For more information about BMC’s Performance Assurance for Mainframes and other BMC MAINVIEW solutions visit

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