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KPN International Chooses InfoVista to Add Value for its Growing Base of IP and Ethernet Service Customers


Paris, France, and Herndon, VA – InfoVista (Euronext IFV - FR0004031649), the leading provider of proactive service assurance, today announced that KPN International has chosen InfoVista VistaInsight® for Networks to communicate, advise and manage the performance of its network services to enterprise, carrier and service provider clients via its KPNCare customer Web-based portal.

As a fully integrated KPN business unit, KPN International offers a sophisticated portfolio of transmission, network and value added services that provide corporate customers, Internet service providers and carriers with intelligent and innovative network solutions. Leveraging the proactive service assurance capabilities from InfoVista’s VistaInsight for Networks, KPN International’s next generation KPNCare portal features a number of innovative refinements. These will include new capacity-analysis tools, which allow KPN International clients’ technical planners to quickly pinpoint and redress imbalances between capacity and usage.
“Powered by InfoVista, this latest release of KPNCare puts the means of intelligent analysis in the hands of our customers,” said Carolien Nijhuis, Managing Director of KPN International. “We place high emphasis on providing our clients with the right tools to monitor their network performance and usage. This contributes to one of our principles of having a close relationship with our customers to continuously fulfill their service requirements.”

VistaInsight for Networks 3.1, the recently announced and latest release of InfoVista’s flagship product, equips KPN International customers with the ability to monitor network performance, usage and capacity in real-time, and understand and keep track of where, when and why peaks occur. This information supports the trend analysis needed to accurately adapt and forecast traffic development based on actual utilization of KPN International IP and Ethernet services. The InfoVista-powered KPNCare portal also generates reports and graphs for the network as a whole and for specific business locations to enable lucid and effective management reporting.
“We are excited that KPN International fully leverages the power of VistaInsight for Networks to provide its clients with innovative and self-care capabilities through its customer portal as part of its strategy to deliver the highest level of support and intimacy to its customers,” said Grégoire Michel, senior vice president of marketing and business operations for InfoVista. “In this competitive market where high-quality, high-availability services are paramount, InfoVista empowers service providers such as KPN International to monitor, report and analyze capabilities required to rapidly set up and deliver services, manage their customer expectation and increase consumption of their services.”

About KPN
KPN is a leading international telecommunications and ICT service provider, offering wireline and wireless telephony, internet and TV to consumers and end-to-end telecom and ICT services to business customers. The international KPN data and IP services are made possible by an extensive, high-capacity fiber-optic network that extends to 22 European countries, plus worldwide connections to 180 countries. KPN’s subsidiary Getronics operates a global ICT services company with a market leading position in the Benelux, offering end-to-end solutions in infrastructure and network-related IT. In Germany and Belgium, KPN pursues a multi-brand strategy in its mobile operations and holds number three market positions through E-Plus and BASE. KPN provides wholesale network services to third parties and operates an efficient IP-based infrastructure with global scale in international wholesale through iBasis.

At 30 September 2008, KPN served over 37 million customers, of which 29.8 million in wireless services, 4.0 million in wireline voice, 2.5 million in broadband Internet and 0.7 million in TV. With 25,323 FTEs (38,919 FTEs including Getronics), KPN posted revenues of EUR 10.9bn and an EBITDA of EUR 3.8bn in the period January – September 2008. KPN was incorporated in 1989 and is listed on the Amsterdam Stock Exchange. For more information, visit

InfoVista empowers telecom operators, services providers and large enterprises to maximize business return and productivity by assuring the optimal performance of mission-critical networked services, applications and infrastructures. Eighty percent of the world’s largest service providers and more than 30 of the top 100 global corporations rely on InfoVista’s proven solutions for proactive service assurance to foresee potential service issues before they impact end users, improve business effectiveness, reduce operating risk, lower cost of operations, increase agility and create competitive advantage. InfoVista is traded on the Euronext Paris (FR0004031649) and can be found online at

Cautionary Statement for Purposes of the “Safe Harbor” Provisions of the Private Securities Litigation Reform Act of 1995: Except for historical information contained herein, the matters discussed in this news release are “forward looking statements.” These statements involve risks and uncertainties which could cause actual results to differ materially from those in such forward-looking statements; including, without limitation, risks and uncertainties arising from the rapid evolution of our markets, competition, market acceptance of our products, our dependence upon spending by the telecommunications industry and our ability to develop and protect new technologies. For a description of other factors which might affect our actual results, please see the “Risk Factors” section and other disclosures in InfoVista’s public filings with the French Autorité des Marchés Financiers. Readers of this news release are cautioned not to put undue reliance on any forward-looking statement. The Company undertakes no obligation to publicly update any forward-looking statements, whether as a result of new information, future events or otherwise.


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