triCerat’s Print Management Solutions Software Helps Stabilize Major Player in Swedish Automotive Market

COLUMBIA, Md. -- triCerat Inc., premiere application delivery solution provider, is pleased to announce their newest case study highlighting complete print management solution, the Simplify Printing Bundle (http://www.tricerat.com/printing). The study discusses the affects Simplify Printing Bundle had on BITS DATA, a Swedish company providing IT solutions in the application, communication, support, and development areas for the authorized resellers of Scania, VW, Audi, SEAT, Skoda, and Porsche.

With 52 employees, 144 Citrix Servers, 60,000 print jobs per day, 4,000 users, and a host of varying environments, BITS DATA faced innumerable remote printing problems on a daily basis. Both employees and customers dealt with unauthorized default printer changes, incorrect and sluggish print jobs, failed printing due to corrupt print drivers, and slow logon because of bloated user profiles. Employees were unable to complete basic tasks such as printing receipts and work orders for their clients, impacting client satisfaction. Significant employee time and effort was spent dealing with these problems and the consequent stress instead of on the areas that really needed attention. After several attempts to temporarily patch up these issues, BITS DATA turned to triCerat for a comprehensive and permanent print management solution.

Well-suited for thin client printing, the Simplify Printing Bundle is a print solution that enhances triCerat’s ScrewDrivers proven print technology. Upon its implementation, BITS DATA reported a markedly more stable and reliable desktop printing environment and a client base that no longer suffered the consequences of an insufficient print management system as print jobs were completed efficiently and consistently. Morale improved among customers while employees became less frazzled and more productive and the company experienced a 70% instant decrease in print-related issues and significant ROI.

“It’s like having a completely new environment. That’s how much more stable we’ve been since triCerat’s Simplify Printing Bundle was installed.”
--BITS DATA Administrators

To read the BITS DATA Case Study now, go to http://www.tricerat.com/pdf/BITSCS.pdf. To learn more about the Simplify Printing Bundle, and triCerat’s other desktop management solutions, visit http://www.tricerat.com. An outline of triCerat’s print management solutions - http://www.tricerat.com/print_management - is also available on the website.

About triCerat Inc.
Founded in 1997, triCerat develops software that simplifies and enhances the operation of server-based computing environments. The company’s flagship product, Simplify Suite, is a comprehensive package of integrated server management tools that boost the manageability, reliability, performance, and security of Microsoft Terminal Services, workstations, and virtual environments. Licensed by over 5,000 customers worldwide, Simplify Suite creates significant ROI by reducing support and hardware costs while increasing user productivity, now available for VDI and Windows Workstations.

Contact Information

Mike Healy

Direct Marketing Manager

triCerat, Inc

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