Fastlane Offers Enterprise Services Directo From Nortel Through Channel Partners
TORONTO – Help is on the way for enterprises seeking to speed the benefits and reduce the risks of migrating to VoIP, unified communications and other cutting-edge convergence technologies, thanks to the new FastLane portfolio from Nortel* [NYSE/TSX: NT].
Available through channel partners, Nortel’s FastLane portfolio includes pre-packaged implementation, support and management services for enterprises. These services provide direct access to Nortel technical expertise for faster issue resolution, greater network availability and lower total cost of ownership.
FastLane also allows national and international companies to obtain consistent services and pricing across multiple locations, saving time and cost in budgeting, contracting and acquisition.
For Nortel channel partners seeking improved profitability, FastLane provides an opportunity to attract new customers and build on existing customer relationships by offering expanded services, advanced technology support and broader geographic coverage with minimal additional investment.
“We are at a critical inflection point with our channel strategy as we look to drive strong enterprise and services growth,” said Dietmar Wendt, president, Global Services, Nortel. “FastLane gives our customers access to the best services and technical support available for their networks while reinforcing and strengthening the Nortel brand and providing new revenue potential for our channel partners.”
“The challenge for many channel partners today is how to go about entering new markets and selling new technologies quickly in order to increase profitability,” said Rodney Hyde, president of Enterprise Systems Corporation, a Nortel Elite Advantage Partner based in Houston, Tex.
“FastLane services allow us to offer full product and services solutions, and to deploy, maintain and manage networks with optimum efficiency and performance,” Hyde said. “This means greater value for our customers with minimal risk and minimal start-up costs for them and for us.”
Available today in North America, FastLane includes implementation, support and management services from Nortel’s Global Services portfolio, with plans for additional services in the near future. FastLane services are scheduled to be available in the Europe, Middle East and Africa (EMEA) region in the second quarter and in the Caribbean and Latin America (CALA) and Asia Pacific regions in the third quarter of 2007.
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