How To Guarantee Great Customer Experience Every Time, Is Now Free on Amazon for the Next 5 Days

LeeAnne Homsey is the author of a great new book in the Amazon Kindle store, How To Guarantee Great Customer Experience Every Time: Restaurant Version.  LeeAnne challenges you to not just be satisfied with serving your customers, to also create raving, big tipping fans.  She talks about how customers are just friends and fans waiting to happen! Unfortunately the way you have been trained to approach each table keeps the “customer / server” relationship in tact instead of morphing into a great relationships for both you and your customers!   Teaching your employees/servers the tips in this book will be the first step in creating big tipping fans.  If you can get them to buy into this approach then you are guaranteeing your customers a more pleasant experience while creating a loyal relationship with them.  That loyalty is what will keep your business successful.  This book presents information that isn’t widely available in the industry.  It is a must read for anyone in the in the restaurant business and if you are not taking full advantage of the information in this book then you are truly missing out on an opportunity to better your business.

“ When I lived in Naperville, IL, I would go to this one restaurant by my house and they knew by name, always had a diet coke waiting at my table if they saw me pull up, always asked about my family and I would take everyone there who came to town to visit or special ovations. I felt important there and I shared the story and that is what this book is about. This book is a simple, yet brilliant read, which I like and I would suggest if you are in restaurant management - and want to create more engagement and better customer expereinces. If you can get one really good idea from this book, it is worth it. Good job on this...very good job! ” – G.P.

“Just picked up the kindle version and immediately went to chapter 8, Meet thy Neighbors, great and simple idea for any business is to walk to work “so to speak” and regularly visit your neighboring business keeping the friendships open and referrals going back and forth. ” - Rodney Koop

For More Information: For more questions or to schedule an interview about this press release please contact Steve Fata, Editor, at 626-765-6001 or email info@tacb.org

About The Author : LeeAnne Homsey is known as The Restaurant Staff Customer Service Coach.   After 30 years of managing resaurants she found herself burning out.  She felt overwhelmed and underappreciated in a career that she had a lot of passion for.  She knew she had to do something outside the box to get out of this funk.  She started Using Games And Competitions Then Composition Books And Written Tools. My Staff Was Actually Engaging. Competing To Be The Employee Who Knew The Most Customers, Then The Most About Each Customer.  This type of experimenting is what led her to success in the field and now she is sharing her methods with you.

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LeeAnne Homsey

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TACB

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