How To Guarantee Great Customer Experience Every Time Will Be Free to Download Tomorrow (5/10/2014)
LeeAnne Homsey is the author of a great new book in the Amazon Kindle store, How To Guarantee Great Customer Experience Every Time: Restaurant Version. LeeAnne challenges you to not just be satisfied with serving your customers, to also create raving, big tipping fans. She talks about how customers are just friends and fans waiting to happen! Unfortunately the way you have been trained to approach each table keeps the “customer / server” relationship in tact instead of morphing into a great relationships for both you and your customers! Teaching your employees/servers the tips in this book will be the first step in creating big tipping fans. If you can get them to buy into this approach then you are guaranteeing your customers a more pleasant experience while creating a loyal relationship with them. That loyalty is what will keep your business successful. This book presents information that isn’t widely available in the industry. It is a must read for anyone in the in the restaurant business and if you are not taking full advantage of the information in this book then you are truly missing out on an opportunity to better your business.How To Guarantee Great Customer Experience Every Time , will be free and available for download on Amazon for 5 days (5/10/2014– 5/14/2014) at: http://www.amazon.com/dp/B00HYDSSOQ. How To Guarantee Great Customer Experience Every Time is rated a perfect 5 star by those who have purchased the book. Here’s what some of the reviewers have said:
“This is a truly timely, amazing book, and a MUST READ for every business owner and employee. The concepts in this book can be applied to ANY business or organization. It has caused me to think of how I can be a better in all aspects of what I do. In my own business, I am approaching restaurants and teaching them how, by using a specific set of tools, they can harness the power of the Internet to expand their horizons and customer base, and you can be sure that one of those tools will now be a copy of this book to teach them and their staff how to create the best possible experience for “ME” when I am dining at their establishment. Again Bravo LeeAnne! You have a sure winner here. I’m hoping you will write different editions for different occupations. You have a customer for life! ” - Deb Wood
“Sadly, too many business owners have mastered their business, i.e. cooking pancakes. But they sorely lack in people skills and sales psychology. I wish my favorite businesses, for what they do, would all read LeeAnne’s book to learn HOW to do it. Every business owner should insist that each employee read this excellent book. ” - Eddie Smith
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About The Author : LeeAnne Homsey is known as The Restaurant Staff Customer Service Coach. After 30 years of managing resaurants she found herself burning out. She felt overwhelmed and underappreciated in a career that she had a lot of passion for. She knew she had to do something outside the box to get out of this funk. She started Using Games And Competitions Then Composition Books And Written Tools. My Staff Was Actually Engaging. Competing To Be The Employee Who Knew The Most Customers, Then The Most About Each Customer. This type of experimenting is what led her to success in the field and now she is sharing her methods with you.
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